Sales Support

Applicants must be eligible to work in Ireland

The opportunity: Sales Support

Being part of HSBC in Ireland, you’ll help evolve and grow our business.

What you will do:

The role of the Sales Associate is an exciting role to start your career into Global Payment Solutions (GPS) Sales within the Corporate and Institutional Business Central Sales Team covering the European region out of our Dublin Sales Hub. The role will contribute to enhancing our client experience and is therefore looking for an enthusiastic individual to support the growth of our business in Europe.

The key focus of the role are building and maintaining relationships with new and existing clients to service and facilitate sales requests across GPS. The role will also involve in supporting Global Network Banking clients and also supporting Senior Sales Managers with a variety of sales solutioning and client sales requests. The role is a combination of both frontline sales and technical, working with the different areas within the bank, in particular with our Client Connectivity teams.

In this role you will:

• Work with Sales Managers and Relationship Managers to support a portfolio of major clients and prospects.

• Build and strengthen client relationships across Europe by delivering seamless, high-quality experiences.

• Collaborate with key teams (Product, Client Management, Implementation) to bring the best of HSBC to clients.

• Support senior colleagues on strategic pitches, Request for Proposal (RFPs), and client meetings.

• Analyse client needs, prepare insights, and shape proposals that guide business strategy and product launches.

• Keep stakeholders up to speed on progress, opportunities, and challenges in the sales cycle.

• Ensure compliance with regulatory requirements while learning how risk management underpins successful banking.

• Continuously look for ways to improve how we work, making sales processes sharper and more effective.

You should apply if you have:

• Past working experience in a relevant role such as Client Service/Account Management.

• Relevant global payments solutions product knowledge (payments and cash management products and services/transaction banking) is an advantage.

• Experience working directly with clients in delivering a service or solution.

• Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers.

• Proven ability in identifying and meeting customer needs through matching a broad range of products and services.

• Role relevant qualifications, i.e. Certificate of International Cash Management, ACT (Association of Corporate Treasuries) is desirable.

• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.

• You can work your way and will have a say in when, where and how you and your team flexibly work together.

• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.

• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers

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