Apply Now: Customer Service Specialist
3 weeks ago
Overview
CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLIN
Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.
We’re looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to work with a global client.
Here is all you need to know…
- Start Date: September2025
- Salary: €14 per hour / €29,120.00 per annum
- Job Type: Full Time – Permanent
- Working Hours: 40 hours per week (including training)
- Training: 2 weeks onsite in Dublin.
- Joining the team: Please note that this role is fully office based in Dublin.
Who we are looking for…
- A professional, polite and courteous telephone manner
- Ability to deliver excellent service with outgoing nature
- Excellent verbal and written communication skills, with fluency in English essential
- A good listener who can convey empathy, patience and understanding
- Confident and proactive to deal with difficult situations and conversations
- Confident in having customer conversations, with 2-3 years of customer support experience via phone, email and webchat essential
- High levels of accuracy and attention to detail
- Confident in working independently
- Self-motivated and able to affectively problem solve
- Interpersonal skills
- Be driven to work towards achievable targets
- Experience in working with vulnerable customers
- Previous call centre/ customer service experience is essential
What will my role involve…?
- Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact
- Supporting and providing a positive experience for all our customers by helping them with all aspects of their queries
- Helping customers that may be vulnerable
- Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers
- Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer
- Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management and ability to multitask
- Confident in following processes and being able to clearly explain these to our custome
DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
#J-18808-Ljbffr
-
Apply Now: Customer Service Specialist
1 week ago
Dublin Pike, Ireland Foodhub Full timeCustomer Service Specialist – Dublin Work Location: No. 2 Dublin Landings, 2 North Wall Quay, Dublin 1, D01 V4A3 (On-site, Full-time) Shifts: Monday – Sunday, between 10:00 am – 8:00 pm , any 5 days per week on a rota basis. 9-hour shift including 1-hour break. Training: Full 4-week training program provided. About FoodHub FoodHub is a leading...
-
Customer Service Specialist
1 week ago
Dublin Pike, Ireland DB Mobility Logistics AG Full timeResponsibilities Join Us as a Customer Service Specialist! Are you passionate about delivering outstanding customer service and looking to develop your career in logistics? We’re looking for a dedicated Customer Service Specialist to join our team and help us provide exceptional service to our internal and external customers. Location : Quantum...
-
Customer Service Specialist
2 weeks ago
Dublin, Ireland Db Mobility Logistics Ag Full timeResponsibilitiesJoin Us as a Customer Service Specialist!Are you passionate about delivering outstanding customer service and looking to develop your career in logistics?We're looking for a dedicated Customer Service Specialist to join our team and help us provide exceptional service to our internal and external customers.Location: Quantum Distribution Pk,...
-
Apply Now: QA Specialist
3 days ago
Dublin Pike, Ireland QCS Staffing Full timeOverview QA Specialist - Ireland, Dublin - 6 Months Initial Contract Are you a QA Specialist wanting to join an international team working to improve healthcare? Our client is a global health care company specializing in delivering lifesaving medicines worldwide. They are looking for a QA Specialist to join their team. Responsibilities Reviewing and...
-
Dublin, Ireland Allianz Group Ireland Full timeAbout Allianz We are proud to be one of the worlds most trusted insurance companies, with a workforce as diverse as the world itself. As the trusted insurance partner to over 700,000 customers across Ireland, we have built a brand based on trust, integrity and outstanding customer service for over 100 years and our success is primarily down to the incredible...
-
Customer Service Specialist
4 weeks ago
Dublin, Dublin City, Ireland Foodhub Full timeCustomer Service Specialist – DublinWork Location: No. 2 Dublin Landings, 2 North Wall Quay, Dublin 1, D01 V4A3 (On-site, Full-time)Shifts: Monday – Sunday, between 10:00 am – 8:00 pm, any 5 days per week on a rota basis. 9-hour shift including 1-hour break.Training: Full 4-week training program provided.About FoodHubFoodHub is a leading global food...
-
Apply Now: Telesales
3 weeks ago
Dublin, Ireland CPL Full timeTelesales & Customer Service Representative Location - Dublin Work model - Hybrid Contract type - Permanent, full-time Working hours - Monday to Saturday, Rotating shift (between 8:00am - 8:00pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...
-
Customer Service Specialist
3 days ago
Dublin, Ireland Teleperformance Full timeOverviewCUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLINTeleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.We're looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional support to...
-
Customer Service Specialist
1 week ago
Dublin Pike, Ireland Teleperformance Full timeOverview CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN DUBLIN Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We’re looking for a Customer Service Specialist who is passionate about helping people, solving problems, and delivering exceptional...
-
Technical Customer Service Specialist
3 weeks ago
Dublin, Dublin City, Ireland myGwork - LGBTQ+ Business Community Full timeTechnical Customer Service Specialist (English & German speaker)Join to apply for the Technical Customer Service Specialist (English & German speaker) role at myGwork - LGBTQ+ Business CommunityTechnical Customer Service Specialist (English & German speaker)1 day ago Be among the first 25 applicantsJoin to apply for the Technical Customer Service Specialist...
