Solutions Engineer

We know experience is built in a number of ways. Even if your background doesn’t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter. Sprout welcomes all candidates to apply, including those who identify as BIPOC, women and underrepresented genders in tech, LGBTQIA+, parents, veterans, persons with disabilities and people of all faiths.

Solutions Engineer (EMEA)

Description

Sprout Social is looking to hire a Solutions Engineer for the EMEA Engineering team.

Why join Sprout’s EMEA Solutions Engineering team?

Joining the Solutions Engineering team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, but you also get to work with some of the biggest brands in the world including Tesco, PwC, Publicis Groupe and Bank of Ireland. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.

What you’ll do

- Be the technical counterpart to our Account Executive team working collaboratively with your peers in a customer-facing environment.
- Serve as a product expert within SaaS-based applications or social media management.
- Break down complex topics and make them easily digestible to your audience.
- Have a natural technical curiosity and understand complex changes and discussions around network APIs.

What you’ll bring

We are looking for a collaborative Solutions Engineer to support our sales team. The ideal candidate is sales and marketing savvy, has a confident presence, and loves working with prospects and customers in a fast-paced environment.

The minimum qualifications include:

- 2+ years of Martech/SaaS experience in a Solutions Engineer or similar role partnering with Account Executives.
- Experience demonstrating a software platform (making presentations).
- Excellent communication and presentation skills, with the ability to present to a variety of external audiences.
- Experience collaborating with internal & external stakeholders and contributing to a proactive presales community.

Preferred qualifications include:

- Understanding of social networks (Twitter, Facebook, Instagram, LinkedIn) and social media strategies for large organizations.
- Experience presenting to Marketing and Social Media Professionals including Directors/VPs of Marketing and CMOs.
- Flexibility to work on multiple projects and support the Sales team simultaneously.
- Understanding of all components of a software sales process.
- Additional language skills in German, French, or Spanish are highly desirable.

How you’ll grow

Within 1 month, you’ll establish your foundation by completing onboarding, shadowing solutions engineers, and learning our platform and messaging. By 3 months, you’ll begin conducting demos independently. At 6 months, you’ll confidently demo our platform, understand various social media use cases, and position our solutions against competitors. By 12 months, you’ll own the role, contribute to team training, and be highly regarded by peers.

Our Benefits Program

Our benefits include insurance options, flexible work policies, high-quality equipment, wellness initiatives, ongoing education, diversity and inclusion programs, CSR initiatives, and modern office facilities in Dublin. We support flexible working arrangements, including remote work within Ireland and the UK. We are currently unable to hire outside these regions but encourage future applications for potential expansion.

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