Food and Beverage Supervisor

3 weeks ago

Dublin, Dublin City, Ireland Holiday Inn Dublin Airport Full time

At JMK Group, we pride ourselves on being a strong privately-owned company putting people at the heart of everything we do. Weve experienced rapid business growth since our establishment and have an extensive hotel portfolio which is constantly evolving, thanks to our people, innovative thinking, and future orientated approach. This is a very exciting time to join JMK Group. In a phase of exponential growth, the hotel has operational hotels, two new builds and three properties under construction. Our staff are the driving force behind the business, working hard each and every day to deliver excellent customer service, extraordinary experiences and portray what we stand for. We encourage our employees to grow with us, offering exciting opportunities and incentives which enable them to develop their career in the hospitality industry. This commitment has enabled us to retain talent and foster a strong work ethic throughout the group. Key responsibilities: To train and develop the F&B teams skills which in turn will lead to delivering an outstanding guest experience. To manage the team in the absence of the F&B Managers Liaise with the Events team ensuring that all meeting and events are managed to the highest levels. To develop and create SOP's and ensure that they are being Adhered to at all times. Work closely with the culinary team and ensure that communication is maintained consistently to ensure the best levels of service for our guests. Liaise with other departments regarding all guests/customers arriving at the hotel during the week. Ensures guest satisfaction by attending to their requests and enquires courteously and efficiently. Maintain and monitor the service levels of the F&B ensure that Food Service areas & team members are clean and presentable at all times. Ensure that Standards of Procedure are adhered to throughout the department. The ideal candidate will have: A minimum 1 years experience in a supervisory or similar role with the ability to work on own initiative. Ability to prioritise activities on multiple projects with minimal supervision. Provide support to other members of the team as may be necessary from time to time to meet business demands. The ability to work shift work and be available to work 40 hours per week. Must have previous Hotel experience Skills: Hotel Management Hotel Operations Guest support services Beverage Management Bar Management Benefits: Paid Holidays Parking Clothing Allowance

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