Senior Jigsaw Online Clinician

POSITION SUMMARY

Senior Jigsaw Online Clinicians offer short-term therapeutic supports to young people aged 12-25 years who are experiencing mild to moderate mental health difficulties. This support is provided through Jigsaw’s bespoke online platforms and may include live chat, group chat, video sessions, and secure email. Our senior clinicians come from diverse professional backgrounds encompassing qualifications in social work, occupational therapy, mental health nursing, clinical/counselling/educational psychology, and psychotherapy, and they work as part of a transdisciplinary team delivering high-quality and effective mental health and wellbeing services in a digital environment.

All of our clinicians share the same scope of practice to support the goals of our young people in a collaborative, respectful, and evidence-informed manner while drawing on their own unique training, experience, and skills. As senior members of the clinical team, Senior Jigsaw Online Clinicians assume leadership responsibilities, as appropriate, and work closely with the Jigsaw Online Clinical Manager in ensuring safe, effective, high quality service provision. These responsibilities include live chat shift supervision and the provision of clinical supervision to Jigsaw Online Clinicians.

Additionally, Senior Jigsaw Online Clinicians contribute to the creation and review of digital mental health content, support service development in the online space, are involved in health promotion, youth engagement and advocacy. They demonstrate leadership in online risk assessment and management, uphold best practice in data protection, and support innovation in digital mental health delivery.

All of our senior clinicians benefit from frequent and supportive clinical supervision alongside a comprehensive programme of continuing professional development, with a strong emphasis on reflective practice in a digital context.

PLEASE NOTE

- This role requires a blend of remote and on-site working. Regular attendance at Jigsaw’s National Office will be expected, as determined by management and in line with organisational needs. Attendance will also be required for in-person meetings and training sessions. Flexibility and a willingness to engage in face-to-face collaboration are essential components of this role.

- As part of this recruitment campaign, we are establishing a dedicated panel for Senior Jigsaw Online Clinician positions. This panel will be used to fill fixed-term and permanent vacancies over the next 12 months.

WHO WE ARE

We are Jigsaw, the National Centre for Youth Mental Health. Formerly known as Headstrong, we were established in 2006 and to this day, we remain committed to leading a nationwide transformation in the area of youth mental health. By joining the Jigsaw Team, you will help us to create an Ireland where every young person’s mental health is valued and supported.

In Jigsaw we believe in intervening early with mental health difficulties, offering a therapeutic service to young people at primary care level. Our network of Jigsaw services provide young people aged 12-25 with a place, or a digital space, they can visit for free and receive confidential support from mental health professionals. In addition to the provision of a brief therapeutic service (up to 8 sessions), we also advocate for a holistic and integrated view of the individual person which is inextricable from the contexts of their lives. To that end we aim to better inform, support, educate and empower communities, enabling a better understanding of our collective responsibility in supporting young people’s mental health. Our youth mental health promotion work seeks to enhance community engagement and increase knowledge and understanding in relation to youth mental health.

Youth voice is also central to our work in Jigsaw. We believe that service user engagement and wider youth participation is about involving young people, listening to them and giving them a voice in how our services and supports are planned, designed, implemented and evaluated.

PRIMARY RESPONSIBILITIES

- Deliver mental health assessments and interventions with young people online, focusing on both strengths and difficulties, and incorporating digital risk assessment and management

- Provide evidence informed brief, therapeutic interventions to young people and their families where appropriate, utilising a Single Session Therapy approach and tailored to the young person’s goals, via Jigsaw’s online platforms.

- Plan and facilitate online group chats and/or webinars with young people.

- Contribute to the development of high quality digital mental health content for Jigsaw platforms

- Provide Leadership and clinical support within the team, including shift supervision and deputising for the Online Clinical Manager when required. This may involve in the moment clinical consultation and guidance to Jigsaw Online Clinicians, facilitating case management or group supervision meetings, reviewing and coordinating referrals, and actively contributing to supervision and line management processes.

- Work in accordance with all Jigsaw Policies, Procedures and Guidelines.

- Participate in case management meetings, team meetings and other meetings as deemed necessary.

- Liaise and consult with other professionals and services as needed to support young people accessing Jigsaw Online

- Fulfil obligations as per the Children First Act 2015 and comply with the Jigsaw Child Protection and Welfare policy in an online context.

- Maintain accurate, confidential records of practice using the digital case management system and to cooperate with regular audits of case notes

- Comply with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR).

- Contribute to research, audit and evaluation of the service as required.

- Maintain professional and personal boundaries, including in the online space

- Demonstrate an open and flexible attitude to work at all times.

- Additional responsibilities, reflective of the senior nature of this post, may be agreed by the Online Clinical Manager and Service Manager.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential Criteria: Qualifications & Registration/Accreditation – It is essential that you meet one of the below:

- Doctorate or equivalent in Clinical/Counselling/Educational Psychology. Candidates qualified overseas must provide evidence of validation by the Department of Health at the time of application.

- Mental Health Nurse registered with An Bord Altranais.

- Social Worker registered with CORU.

- Occupational Therapist registered with CORU.

- Psychotherapist fully accredited by the Irish Council for Psychotherapy (ICP) or the Irish Association for Counselling and Psychotherapy (IACP)

Essential Criteria: Experience

- A minimum of three years’ full time, or equivalent, post qualification/accreditation experience working in health and social care, therapeutic or related organisational settings to support people with their mental health needs.

- For Psychologists, a minimum of one year of this experience must be spent in post qualification experience as professional psychologist.

- Experience of applying core therapeutic mental health skills; assessment (including risk assessment), formulation, providing evidence informed therapeutic interventions and evaluation.

Desirable Criteria:

- Demonstrated ability, competence and experience in providing therapeutic assessment and support to young people aged 12–25 via digital platforms, including text based platforms.

- Experience and competence in working with mental health related distress and completing digital text based risk assessments and interventions.

- Showing interest, confidence, and innovation within an evolving digital-based brief youth mental health intervention model.

- Training or experience in delivering evidence informed mental health interventions, e.g. brief solution focused therapy, cognitive behaviour therapy, acceptance and commitment therapy, and Single Session Therapy via digital means including text based platforms.

- Experience of providing clinical supervision / support to professionals/ students.

- Experience of providing shift supervision role within text based services

- Experience of working in a leadership role or assuming leadership for specific projects /responsibilities.

- Strong communication and interpersonal skills.

- Ability to reflect on practice in order to facilitate personal learning, professional development and service improvement.

- Effective presentation and facilitation skills including the ability to present information in a clear and concise manner.

- Strong organisational and time management skills with the capacity to manage competing demands in a dynamic environment.

- Capacity to work collaboratively within a transdisciplinary and primarily remote based team.

- Competent in MS office, Office 365, Microsoft Teams and Zoom.

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job.

The salary range for this role will be €51,616- €72,852.

JIGSAW OPERATES THE FOLLOWING BENEFITS FOR ITS EMPLOYEES:

- Defined contribution pension scheme with 10% Employer and 5% Employee contributions

- 10% Discount on Laya Healthcare

- Annual leave 25 days, exclusive of public holidays and 1.5 company days.

- Comprehensive annual CPD schedule

- Financial support for further education

PLEASE NOTE

- The closing date for applications is 12pm on Tuesday 4th November. Interviews are scheduled to take place via Zoom on Friday 14th November.

- Application is by online application form only & CVs will not be accepted. Please complete all fields of the application form. Incomplete application forms will not be considered.

- The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

- Jigsaw is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, gender expression or sexual orientation, gender identity, ethnic or national origin, marital or civil partnership status or culture. Jigsaw is committed, where possible, to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact recruitment@jigsaw.ie

- For applicants who gained their qualification/s outside of the Republic of Ireland, evidence must be provided at the time of application that their qualification/s have been validated by the Irish Department of Health.

- Jigsaw is a registered charity. Our charity (revenue) number is CHY 17439. Our Registered Charity number is 20064846

- This role will, in line with service opening times, will involve at least one late evening per week and may from time to time require weekend work.

- All Jigsaw staff members are required to obtain Garda clearance as a condition of their initial and continued employment.

- Jigsaw cannot employ any former public sector employees who have left their post within the last 5 years due to an exit scheme, including but not limited to the voluntary early retirement or voluntary redundancy schemes.

- Jigsaw is an Equal Opportunities Employer.

- All documentation received by Jigsaw will be processed in accordance with the Data Protection Acts, 1988 and 2003 General Data Protection Regulation (GDPR; 2018). The information will only be used by Jigsaw in the processing of job applications and for ongoing administrative purposes with job candidates.

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