(Only 24h Left) Supply Chain Customer Service Associate

1 day ago


Cork, Ireland Cpl Resources Full time

Supply Chain Customer Service Associate Kenny-Whelan are hiring a Supply Chain Customer Service Associateto join one of Cork's Global Life Sciences Companies. Profile of the Role: The position is responsible for managing the customer relationship, including the customer service and distribution activities for suppliers, customers, co-marketing partners, intercompany toll manufacturing partners and the Companys Manufacturing organisations across Europe and Asia. Main duties and responsibilities: *Build and maintain relationship with customers and suppliers, whether internal or external *Liaise with local Affiliates, External Manufacturing Organisations, contract manufacturing sites, Internal manufacturing sites and internal Supply Chain contacts *Manage correspondence with customers/suppliers *Ensure efficient information flow on orders, orders confirmation, shipping details and invoicing *Receive orders and ensure timely order processing and fulfilment *Co-ordinate logistics with contract manufacturing and toller plant sites and ship the goods as per specific country requirements *Ensure timely invoicing to customers *Ensure working procedures for customers are in place and up-to-date *Maintain customer contracts *Has ownership of supply agreements *Performs regular inventory reconciliations *Manage shopping carts and service POs Other areas of responsibility cover : Replenishment Internal Control & Reporting Credit Management Process Improvement Projects which improve customer service levels, improve product flows, minimise Supply Chain costs and improve asset management Qualifications: *A Third level degree qualification *Procurement/Supply Chain/Logistics qualifications such as IIPMM, IPICS, APICS, again with relevant experience as per outlined will be an advantage Requirements: * 5 Year + Supply Chain, Customer Service, Logistics experience essential *Fluent in English language. Foreign languages may be an advantage. *Good computer-based skills, particularly SAP or similar application and MS Office applications, especially MS Excel *Pharma manufacturing experience very desirable *Background in GMP/GDP compliance environment *Experience in a multi-national environment will be an advantage. As this is a contract opportunity you will need to hold a Stamp 1G/Stamp 4 visa to apply All applications will be treated with the strictest confidence Kenny-Whelan Contact: For further information please contact Carmel Synnott on or sendyour updated CV to Skills: SAP advanced excel Benefits: Paid Holidays Canteen Parking



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