(10/2/2025 A) Individual Giving Manager

1 week ago

Dublin Pike, Ireland GOAL Global Full time

Overview GOAL is seeking a motivated fundraising professional to lead our Individual Giving (IG) strategy. This pivotal role within GOAL’s fundraising department will drive the development, implementation, and growth of our individual and recurring giving programmes. Reporting to the Director of Fundraising and Communications, the Individual Giving Manager will design and execute a comprehensive donor acquisition and retention strategy that underpins GOAL’s fundraising growth over the next five years. This role will be based at GOAL’s HQ in Dun Laoghaire, Co Dublin, with a hybrid working model requiring attendance in the office a minimum of 2 days per week.
GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 14 countries across the globe with a dedicated team of personnel.
Note: This description keeps the original language and context of the role.
Key Areas of Responsibility Leadership Develop and grow GOAL’s individual and recurring giving strategy, focusing on donor acquisition, retention, lifetime value, and return on investment.
Develop GOAL’s AI-enhanced CRM system to optimise donor journeys and data-driven decision-making.
Identify and test optimal channels and pathways to maximise supporter engagement.
Deliver the highest return on investment for individual giving.
Ensure IG donor care journey is comprehensive and appropriate.
Operational Manage, motivate and lead the Individual Giving Officer.
Create annual plans and monitor performance against fundraising targets and donor KPIs.
Manage third-party vendors to ensure timely and cost-effective delivery of campaigns.
Coordinate with Programme Operations and Communications teams to leverage compelling programme content.
Conduct post-campaign reviews to evaluate performance, capture learnings, and inform future strategies.
Data & CRM Management Maintain a robust and reliable CRM system to support data-driven decision-making and optimise donor journeys.
Collaborate with fundraising and finance teams to ensure data integrity and accuracy across all systems.
Align with other fundraising team members to optimise the calendar of donor engagement activities.
Provide strategic and operational support to the Director of Fundraising and Communications and collaborate with the wider fundraising team as needed.
Skills & Qualifications Proven experience in a similar fundraising role within the Irish charity/NGO sector (ideally with a focus on individual giving).
Proven track record of meeting and exceeding ambitious fundraising targets.
Expertise in direct marketing, donor engagement, and digital fundraising.
Strong leadership and team management skills with a collaborative and empowering approach.
Excellent communication, negotiation, and relationship-building abilities.
Strategic thinker with operational expertise and a passion for humanitarian work.
GOAL offers flexible working with a hybrid model; HQ employees are expected to work 2 days per week from the office in Dun Laoghaire, Dublin.
Location & Remuneration Location: Dublin, Ireland (HQ in Dun Laoghaire) with hybrid working.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales, Marketing, and Business Development
Industry: Non-profit Organizations
We strongly encourage you to apply even if you do not meet every requirement listed. If you require a reasonable accommodation to make your application or interview experience a great one, please contact our Recruitment Team at recruitment.hq@goal.ie .

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