Solutions Consultant
1 day ago
Job Company Name: Nutritics
Created By: Michael Walsh
Contact: Name: Michael Walsh
Location: UK
Contract Type: Permanent full-time
Number of position: 1
Job Description
Company information and introduction:
About Nutritics
Nutritics is focused on making food information more reliable, more accessible and more valuable for our customers. By connecting our clients and their customers to food information they can rely on, we can deliver our vision to be the world’s most trusted food management software, delivering valuable insights to enable anyone to make better informed food choices.
Our product offering includes recipe management, supply chain management, menu publishing, ordering, dietary management and meal planning modules. Since Nutritics launched, we’ve quickly become a global leader in our field and have customers across over 100 countries, including some of the world’s largest and most forward thinking food companies.
We are seeking an experienced Solution Consultant to join our team and support every stage of the customer lifecycle; working with our Sales, Project and Success teams providing both industry and solution-specific expertise.
Key Responsibilities and Duties:
Core Accountabilities
- Ensuring all qualified sales opportunities are effectively supported throughout the sales cycle to maximise sales success and achieve the highest possible deal size.
- Delivering the agreed solution as part of the implementation process, configuring it to meet customer requirements, and ensuring a solution that provides value and maximises growth opportunities.
- Maximising user adoption and return on investment for Nutritics customers by expanding the use of our solutions through projects and customer health checks.
- Creation and delivery of solution training content that maximises user adoption and knowledge.
Main Responsibilities
Pre-Sales Support:
- Collaborate with the sales team and prospects to understand requirements and design suitable processes & solutions.
- Conduct product demonstrations and presentations to prospects.
- Assist in the preparation of proposals, including solution design, RFP completion and technical statement of work.
- Provide technical expertise and answer prospect queries during the pre-sales process.
- Support Marketing team initiatives and events.
Project Implementation:
- Consult and advise on best practice solution configuration.
- Configure and deliver Nutritics solutions to meet agreed scope.
- Deliver required training, ensuring customers are set up for success.
- Serve as the primary point of contact for implementation queries throughout the project.
Technical Success:
- Consulting with, and guiding customers on industry and customer best practices; optimising solution utilisation and driving success
- Develop and implement strategies to help customers maximise their return on investment.
- Supporting the Customer Experience teams, maximising customer retention.
Training and Support:
- Create training materials and content for both internal and external use.
- Deliver ongoing training as needed to ensure both customers and internal teams are skilled to get the best from every solution.
Career Progression and Development
- Recognition as a key part of the Customer Solutions team that continues to deliver significant growth.
- Opportunity to learn from working alongside an experienced management team and market leading clients around the world.
- Interaction with senior management of international foodservice, elite sport and healthcare businesses.
- Opportunity to establish your own relationships with enterprise clients and nurture them over the course of their subscription to Nutritics and Ten Kites.
Key Skills and Competencies:
The Ideal candidate will have
- Proven experience in a pre-sales, implementation or technical solutions role, ideally in a SaaS environment.
- Strong technical skills, including experience with APIs, data integrations, and cloud-based solutions.
- Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
- A customer-focused mindset and the ability to understand and address customer needs.
- Strong problem-solving skills and the ability to design creative solutions to technical challenges.
- The ability to work using your own initiative whilst working alongside a team to achieve both personal and team objectives.
- Fluent spoken and written English is essential.
Most Importantly
Being a people-focused Company, it’s not just about the role, we are equally interested in you, both in terms of your career and as a person. Everything we do here at Nutritics is with a focus on “team first” and our core values are real – they are driven by our CEO and are strongly held by everyone working here. These values of Team First, Open Communication, No Ego, Integrity and The Rocket allow us to be proud of what we do, help people to develop and retain our excellent culture. We want our team to look forward to coming to work every day and this drives our culture and outlook.
Working with Nutritics
- 25 days annual leave (plus public holidays).
- Training & Development Programmes.
- Excellent work life balance policies - Summer hours, Enhanced parenting leave options etc.
- Generous personal Health & Wellbeing budget.
- An excellent remuneration package.
- Unparalleled opportunities to a rewarding & diverse career path.
- An experienced knowledgeable peer group.
Location and Hours of Work
Our weekly hours of work are 37.5 covering Monday to Friday. This is a hybrid role and we offer a lot of flexibility around core hours. Teams based in Ireland and the UK are required to work from the local office one day every two weeks.
This role can be based either in Ireland or the UK - Dublin or London Office.
Questions
Choice questions (type answer - YES/NO):
1. Are you legally authorised to work in one of either the UK or Republic of Ireland?
2. If your eligibility is linked to an employment permit when does it expire?
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