Client Services Administrator

3 days ago

Dublin Pike, Ireland Clanwilliam, a global healthcare technology and services group Full time

Join to apply for the Client Services Administrator role at Clanwilliam, a global healthcare technology and services group
Leading global healthcare technology group, Clanwilliam, has an exciting opportunity for a driven and motivated Client Services Administrator to join our team.
Clanwilliam Ireland is a member of the Clanwilliam family of businesses. Our 1000+ global team members and 25+ core products and services empower over 1.5 million healthcare professionals worldwide to provide exceptional patient care.
The successful candidate will liaise with admissions, patients, and healthcare professionals to ensure processes, policies and procedures are in place to improve the process of health insurance collection within the facility. This is a fantastic opportunity for someone who would like to establish their professional career, regardless of prior experience.
This position offers a platform to learn and develop new skills while gaining valuable experience in a supportive and dynamic work environment. The successful candidate will be based onsite in St. James hospital but may be required to work on-site at other locations in the future.
Key Responsibilities:
Managing Client Accounts using multiple software solutions.
Ensuring client needs are met in a timely and professional manner.
Debtor Day Management.
Dealing with Patient, Consultant and Secretary queries and issues complaints.
Day to day processing & completion of health insurance claims.
Credit control.
Private Insurance Status Checks.
Patient Interviews including Ward visits if necessary.
Ad hoc projects that are required.
Work as part of a team to provide solutions.
The ideal candidate will possess the following qualification, skills, knowledge, and attributes:
Excellent organisational, planning and time management skills.
Excellent communication and client-facing skills.
Be able to work in a fast-paced environment.
Ability to deal with several tasks simultaneously.
Excellent attention to detail.
At Clanwilliam, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care.
Benefits:
Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Flexible working/work from home opportunities.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Maternity & Paternity benefits.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
Clanwilliam is an equal opportunities employer.

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