Inside Sales Account Manager

5 days ago


Cork, Ireland Quest Software Canada Inc Full time

Overview

Quest is an award-winning IT management software provider offering a broad selection of solutions to our customers to help manage, secure, and modernize their IT environment. We are currently looking for an experienced Inside Sales Account Manager to join our Central team and further grow our commercial market business within the Platform Management team. Experience with SaaS, On-prem, or Hybrid is highly valued. This is an exciting and rewarding opportunity that offers career and personal growth.

The role's main objective is to drive pipeline and revenue growth and increase market share within the commercial Central region. This is a fantastic opportunity to join like-minded people in this high-growth industry. Your focus will be to build relationships, close business directly and through our channel partners, create and execute campaigns, drive growth, and overachieve on revenue targets. You will be required to speak German.

Responsibilities

- Manage and close high-velocity inbound opportunities from channel partners/distribution and current accounts.
- Find, develop, and close sales opportunities.
- Manage your own sales achievement goals against a specified territory.
- Proactively prospect customers to identify net new business opportunities and develop relationships via cold calling, own pipeline activities.
- Own and manage the sales cycle for assigned accounts, leveraging a value-based selling approach.
- Maintain accurate forecasts and activities in the CRM (Salesforce).
- Identify customer/partners needs/requirements, and recommend the appropriate products and solutions.
- Maintain awareness of market conditions and competitors' products and pricing, and keep up to date on knowledge of the company.
- Remain up to date on new products and service offerings.
- Engage directly with end users/partners via telephone calls, email, while leveraging field sales for onsite engagement where needed.
- Be highly responsive to partners and customers, providing them with the information they need throughout the sales process.
- Work with customers to complete Health Checks, Quarterly Business Reviews, and increase customer engagement with our Strategic Customers.
- Work with channel partners to identify and qualify sales activities, strategies, and business opportunities to generate pipeline in collaboration with the Field Channel Manager.

Qualifications

- 3+ years’ experience within a channel/inside sales/renewals role (technology, software, B2B, etc.).
- Good knowledge of Microsoft & Salesforce.
- Highly motivated and target-driven with a proven track record in sales.
- Ability to work independently and as a team player.
- Excellent selling, negotiation, and communication skills.
- Capacity to work under pressure and meet deadlines.
- Create and nurture strong collaborative relationships with customers, partners, and sales team members.
- Polished professionalism with above-average organizational, planning, communication, and problem-solving skills.
- Bachelor's Degree or equivalent third-level qualification.
- Strong presentation and critical thinking skills.
- Fluent in English/German.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

- Competitive pay, annual bonuses, and top-performer recognition.
- Comprehensive health, family, and retirement benefits.
- Flexible work options, generous PTO, and wellness programs.
- Professional growth through learning platforms, mentorship, and leadership programs.
- Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

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