![BENTLEY SYSTEMS, INC.](https://media.trabajo.org/img/noimg.jpg)
Subscription Renewals Representative
5 days ago
The Subscriptions Renewals Organization is a key component of Bentley's overall sales strategy. Our mission is to deliver exceptional financial results, measured in high subscription retention rates, by providing outstanding sales and service activities to our Bentley resellers and user base. We accomplish this task through flawless execution, operational innovation, and enabling a culture of success where people develop and flourish. Bring your successful track record in recurring revenue generation and operations experience to Bentley in this key contributor role as a Subscription Renewal Representative within our EMEA Subscription Renewals Team.
Fluency in English and French is required.
We will rely on you for the following:
- Maximize the Bentley revenue within your market while ensuring ongoing account retention, by managing a designated portfolio of accounts to ensure annual contract renewals.
- Achieve quarterly and annual targets related to retention and product expansion for your market.
- Liaise with the Legal and Finance Team on Spanish tender contracts.
- Manage the tender process and assist with the timely review and submission of tender documents required.
- Maintain an appropriate level of product knowledge for all infrastructure industry segments and server applications.
- Sell the value of the Bentley SELECT and Open Access maintenance program.
- Promote and deliver subscription program services to Bentley users with a focus on user retention.
- Investigate and resolve subscription-related queries through Bentley Systems International via telephone, email, or other means.
- Facilitate effective communication between multiple departments to complete subscription-related requests.
- Provide an exceptional level of customer service to the existing account base.
- Proactively contact high-priority users from the existing subscriber base.
- Identify and distribute product sales leads to Bentley Sales colleagues.
- Update/maintain user and contract information in the Customer Relation Management system.
- Perform other operational or administrative activities as required.
What You Bring to the Team:
- 1-2 years’ experience in Operations/Renewals in the IT Industry.
- Fluency in English and French is required. Additional European language is an advantage.
- A bachelor’s degree in a related field or equivalent career experience is desirable.
- A proven track record of meeting and exceeding revenue goals in Software Renewals Subscriptions and/or Operations Management capacity.
- A results-focused individual, self-motivated and with clear goals, who can use these traits to adopt a team approach to best-in-class user service.
- Articulate in both verbal and written communication.
- Able to consult with subscribers on solution building in a user-focused manner to deliver exceptional customer service.
- Possess a strong sales operations/sales process discipline and knowledge of SAP (CRM and/or ERP).
- Business experience in Software-as-a-Service is a plus.
About Bentley Systems:
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
#J-18808-Ljbffr
-
15h Left: Renewals Manager
1 day ago
Dublin, Ireland Asana Full timeAs a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...
-
▷ [High Salary] Renewals Specialist
3 weeks ago
Dublin, Ireland Klaviyo Inc. Full timeAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the...
-
Senior Expansion Sales Representative
2 days ago
Dublin, Ireland Informatica Corp. Full timeBuild Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...
-
Renewals Manager, EMEA
1 week ago
Dublin, Ireland Tbwa ChiatDay Inc Full timeWe're on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been working on this...
-
Urgent: Renewals Manager, EMEA
2 days ago
Dublin, Ireland Tbwa ChiatDay Inc Full timeWe're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been...
-
[Urgent] Technical Sales Representative
3 weeks ago
Dublin, Ireland BMS Recruitment Full timeIndigenous manufacturer of renewable solutions to the construction sector for over 40 years expanding their commercial team. THE COMPANY: A well-known manufacturer of commercial and residential heating products is now seeking an additional Merchant Sales Manager in Ireland. With multiple sites across Ireland, they are involved in the renewable energy sector...
-
Manager, Renewals Manager, EMEA
4 days ago
Dublin, Ireland Tbwa ChiatDay Inc Full timeWe're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been...
-
Dublin, Ireland Amazon Full timeQuality Assurance Engineer II, Alexa Subscriptions Growth Come join the team behind Alexa, building the speech and language solutions behind Amazon Echo and other Amazon products and services. You can help us invent the future. We are looking for experienced and detail-oriented Quality Assurance Engineers (QAE) with a solid software testing foundation and...
-
Business Development Representative EMEA
1 week ago
Dublin, Ireland Nitro Full timeWe help the world work smarter—and have plenty of fun while doing it. Business Development Representative EMEA A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3...
-
ROI Insurance Representative
6 days ago
Dublin, Ireland AXA Group Full timePut the care into your career.... and join our branch network team If you are looking for a new challenge, this role as an Insurance Representative based in our Long Mile Road, Dublin Branch with full training provided could be just what you are looking for. We're looking for positive customer service professionals - some previous experience would be great,...
-
Urgent Search! Project Manager
4 days ago
Dublin, Ireland AFRY Finland Full timeWe are looking for Project Managers to join AFRY’s Energy Division within the expanding Renewable Energy team in Ireland and in the UK. This role is Dublin based and you can work remotely from anywhere in Ireland. You will provide clients and your fellow colleagues with help and support to deliver their renewable energy projects across the various markets...
-
Business Development Representative EMEA
2 weeks ago
Dublin, Ireland Nitro Full timeWe help the world work smarter—and have plenty of fun while doing it. Business Development Representative EMEA A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3...
-
Customer Advisor
4 weeks ago
Dublin, Ireland Brightwater Full timeMembership Advisor About the Role: Our client a growing Irish SME specialising in Insurance are hiring Membership Advisor to join our growing team. The successful candidate will be responsible for the renewal, collection, and settlement of members' subscriptions, incorporating liaison on the completion and vetting of members' proposals for approval by...
-
ROI Insurance Representative
6 days ago
Dublin, Ireland AXA Group Full timePut the care into your career.... and join our branch network team If you are looking for a new challenge, this role as an Insurance Representative based in our Long Mile Road, Dublin Branch with full training provided could be just what you are looking for. We're looking for positive customer service professionals - some previous experience would be great,...
-
Dublin, Ireland SAP SE Full timeSenior Solution Sales Executive for Digital Supply Chain At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
-
Solution Sales Executive HCM
3 weeks ago
Dublin, Ireland SAP SE Full timeAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Dublin, Ireland SAP SE Full timeAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Dublin, Ireland Commission for Regulation of Utilities Full timeAmerican Chamber of Commerce Ireland Response to National Energy Demand Strategy National Energy Demand Strategy Decision This decision paper represents Ireland’s first National Energy Demand Strategy (NEDS) and sets out the next steps for its development and implementation. The strategy builds on the input received from stakeholders in response to the...
-
Electrical Engineer
1 week ago
Dublin, Ireland SSA Recruitment Full timeMy Client are a leading Engineering Consultancy who are seeking an Electrical Design Engineer to manage and undertake design work and technical project co-ordination in Dublin. The successful Electrical Engineer will be a part of a busy team providing design and technical services on various project types, including but not limited to Office Block,...
-
Topline Cloud Controller
4 days ago
Dublin, Ireland SAP SE Full timeAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Meet...