Key Accounts Customer Support | German Speaker New
2 days ago
? Location: Dublin (Hybrid – 3 days per week in the office)
? Working Hours: Monday–Friday, standard office hours
? Job Type: Full-time, Permanent
? Salary: €35,000–€42,000 (depending on experience)
A leading tech company is on the lookout for a fluent German speaker to join their Client Support Team. This is a fantastic opportunity for someone who’s passionate about delivering top-class support and wants to grow their career in a fast-paced, international environment.
What you’ll be doing
- Provide consultative support, always aiming to go the extra mile for customers
- Assist B2B clients with queries and technical issues via email, phone, and chat
- Work closely with other teams and product specialists to resolve complex cases
- Ensure customer satisfaction remains consistently high
- Show flexibility, resilience, and a positive attitude in every interaction
What we’re looking for
- Fluency in German and English (written & spoken, C2 level)
- Previous experience in a customer-facing role (Customer Service or Technical Support)
- Strong problem-solving and critical thinking skills
- A proactive, customer-first mindset
If this sounds like the next step in your career, we’d love to hear from you — apply today by sending us your CV
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