[Urgent Search] Senior Customer Success Manager | German Speaker New
3 weeks ago
Customer Success / Account Management Opportunity – German Speaking
I’m looking to speak with experienced German-speaking professionals with background in Customer Success, Client Success, or Account Management who are ready for a new and challenging opportunity with a rapidly expanding company.
Enjoy a fun and supportive environment, comprehensive product training, and a competitive salary and benefits package.
Key Responsibilities
- Manage a portfolio of existing users or partner accounts, acting as a trusted consultant to help them grow through the company’s business and advertising solutions.
- Take ownership of client success, ensuring satisfaction and value from the company’s products while prioritizing clients’ business needs.
- Drive product adoption through effective onboarding, ongoing training, and client workshops.
- Use data insights to identify and address gaps in clients’ platform use, helping them run their businesses more efficiently.
About You
- A proactive and dynamic self-starter, fluent in German, with at least 1 year of experience in Customer Success or Account Management within a tech, IT, online services, or digital marketing environment.
- Skilled in taking a consultative approach to understand business challenges and advise clients on best use of company products.
- Proven track record of achieving and exceeding revenue, retention, and client satisfaction KPIs.
- Motivated to grow, learn, and progress in your career.
Salary and Benefits:
- Competitive salary (depending on experience) with a permanent contract.
- Brand new office in the Dublin South
- Hybrid working model
- Healthcare from day one
- Paid holidays, sick days, pension, and share options.
- Ongoing self-development and career progression opportunities.
If you’re a German-speaking Customer Success professional interested in this exciting opportunity, or would like a confidential chat about current roles in Dublin - please send your CV through the link provided.
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