Operations Administrator

3 weeks ago

Dublin, Ireland Bidx1 Full time

About Us

At BidX1, we're changing the way property is bought and sold.

We’re disruptors – BidX1’s digital platform connects users across the globe with real estate opportunities in five markets and enables them to complete the entire purchase online using technology developed in Dublin.

We’re high-growth – BidX1 held the first online auctions in Ireland in 2015 and by 2019, we had launched operations in Spain, Cyprus, the UK and South Africa. We’ve sold more than 14,000 properties to date, raising more than €3 billion, with bidders from more than 60 countries.

We’re sustainable – BidX1 has been carbon neutral since 2019, joined the UN Global Compact in 2021, and submitted our first report to the Carbon Disclosure Project in 2022.

We’re good at what we do – BidX1 has been recognised by Deloitte as a ‘Best Managed Company’, received backing from Enterprise Ireland, and won numerous awards including a KPMG Property Excellence Award, an Irish Times Innovation Award, and an Estates Gazette Tech Award.

But that’s enough about us – we’d like to meet you

The Role

You will work to support the Irish sales team and Irish auction operations. No property or auction experience is required and training on our systems will be provided. The office is based in Ballsbridge, Dublin 4, and the role requires working from the office 3 days a week, with the option to work from home 2 days a week, with the exception of auction week.

Responsibilities

- Use of Dynamics 365 CRM system
- Liaising with surveyors and third parties to arrange viewings
- Requesting of photography and signboards
- Issuing of Agency Agreements
- Answering customers calls and email enquiries
- General administrative duties
- Performing Anti-Money Laundering checks
- Approving of bidder registrations

Qualifications, Skills & Experience

Key Skills:

- Clear, polite and professional written and verbal communication.
- Strong organisation skills with the ability to manage a busy workload.
- Team work – key that you can work collectively and independently.
- Comfortable taking calls from customers and answering their questions
- Thorough understanding of Outlook, Excel, and Word.

Experience:

- Minimum of 2 years in an administrative role
- Experience of answering a high volume of calls from customers
- General knowledge of Microsoft Office, mainly Excel & Outlook

Desirable:

- Microsoft Dynamics 365 experience

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