Data Moderation Associate with Mexican Spanish

4 days ago

Dublin, Dublin City, Ireland Cognizant Full time
Overview

Data Moderation Associate

Location: Dublin 3.

We are seeking a data moderation professional to join our Dublin-based multilingual team supporting a leading online multinational company. You will respond to requests and assist in the success of the project, collaborating with internal teams.

Responsibilities

- Review data to assess accuracy against client policies
- Engage with business, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate
- Adhere to all compliance requirements
- Contribute to a dynamic and fast-paced environment by focusing on repetitive tasks with accuracy

Qualifications

- Fluency in English and the required role language
- General country specific knowledge for the country you will support
- Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
- Computer fluency
- Excellent verbal and written communication skills; customer engagement is a critical part of this role
- Ability to work effectively in a dynamic and fast paced environment
- Ability to review data for accuracy and adhere to client policies

Benefits

- Attractive salary
- Performance based bonus scheme
- Permanent contract
- Rewards scheme
- Private Medical Insurance
- Competitive maternity benefits of 12 weeks paid leave
- Life assurance

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