Data Moderation Associate with Italian

3 weeks ago

Dublin, Dublin City, Ireland Cognizant Full time

Title: Data Moderation Associate with Italian

Location: Dublin 3.

Overview

Do you want to be part of a success story? Cognizant has been a tremendous success story globally over the last 20+ years. It is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500, and is ranked among the top performing and fastest growing companies in the world.

We run a multilingual Customer Support and Content Review Centre for Technology Clients in Dublin. It is an instantly recognizable, global, iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide

You will be part of a rapidly growing multilingual team and will work alongside other internal teams for a leading online multinational company, to respond to requests and assist in the success of this project.

We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.

You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally.

Responsibilities
  • Respond to requests and assist in the success of the project as part of a multilingual team.
  • Collaborate with a wide variety of stakeholders, both locally and globally.
  • Engage with businesses, predominantly via outbound phone calls, to verify their information and update client platforms as appropriate.
  • Review data to assess accuracy against client policies.
  • Adhere to all compliance requirements.
  • Work effectively in a dynamic and fast-paced environment.
Qualifications
  • Fluency in English and the required role language
  • General country-specific knowledge for the country you will support
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Computer fluency
  • Excellent verbal and written communication skills. Customer engagement is a critical part of this role
  • Review data to assess accuracy against client policies
  • Adhere to all compliance requirements
  • Ability to work effectively in a dynamic and fast-paced environment
Benefits
  • Attractive salary
  • Performance-based bonus scheme
  • Permanent contract
  • Rewards scheme
  • Private Medical Insurance
  • Competitive maternity benefits of 12 weeks paid Leave
  • Life assurance

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