Technical Product Manager

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com

About the Role:

This is a unique opportunity to shape the foundation of Sitecore’s next-generation AI platform. As Technical Product Manager, you will lead the development of our Agentic Experience Platform and Knowledge Graph; these are the core components that enable intelligent, adaptive, and context-aware digital experiences. You’ll work at the intersection of AI innovation, platform engineering, and product strategy, ensuring our agentic capabilities scale globally and deliver measurable value to customers.

What You’ll Do:

- Define and own the roadmap for the agentic platform and knowledge graph, ensuring scalability and performance.

- Partner with engineering and data science teams to deliver platform capabilities that power intelligent experiences.

- Design and implement evaluation frameworks to measure quality, reliability, and impact of AI-driven features.

- Collaborate with multiple product teams to integrate agentic workflows and shared services across the portfolio.

- Drive early customer validation and feedback loops to inform product decisions and accelerate adoption.

- Champion observability and data-driven practices to improve platform health and decision-making.

What You Need to Succeed:

- Proven experience in product management, ideally with AI platforms, data systems, or developer-focused products.

- Strong technical understanding of APIs, knowledge graphs, and modern AI/ML concepts.

- Ability to design and apply evaluation and performance frameworks for complex systems.

- Skilled in stakeholder management and cross-functional collaboration across engineering, data, and business teams.

- Analytical mindset with experience using data and telemetry to guide decisions.

- Excellent communication skills, capable of translating technical concepts into clear business value.

Additional Skills That Could Set You Apart:

- Hands-on experience with agentic architectures, multi-agent orchestration, or retrieval-augmented generation (RAG).

- Background in AI-driven app development, SDK or API development, or prior engineering experience.

- Familiarity with applying evaluation frameworks in AI systems.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

How we hire:

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.

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