Operations Analyst, Business and Product Operations

Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com.

AWS is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve.

Key job responsibilities
· Retrieve and analyze data using Excel, Salesforce.com, and other data management systems
· Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements
· Partner with stakeholders to support new program workflows and iterate on existing operations
· Support reporting for individual programs and/or broader team
· Perform data entry and data management
· Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools
· Support internal peer audits to ensure 100% accuracy
· Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. -This role requires you to be a national of an EU member state
-Bachelor's Degree
-2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, etc.)
-Experience in creation/review of contractual verbiage
-Intermediate Excel proficiency (e.g. Pivot Tables, VLookups) and basic SQL
-Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams -Functional experience using quantitative, analytical, and organizational skills
-Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
-Familiarity retrieving and analyzing data using Salesforce.com or other CRM/BI systems
-Strong attention to detail and excellent problem solving skills
-Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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