Account Director

4 weeks ago

Dublin, Ireland Neon Agency Ltd Full time

We are one of the world's leading independently owned Brand Experience Agencies. Based in Dublin, with a satellite workspace in London, we work with global brands to deliver experiential brand campaigns, conferences, trade exhibitions, retail installations, employee award shows, and sponsorship activations.

The Role

This is a full-time position as ‘Account Director’ with Neon Agency, reporting directly to the Deputy MD, with an indirect reporting line to the Managing Director.

The main focus of the role, in the first instance, is growth within the business of key accounts (main business activities followed by retained business) across live & digital activations, large-scale live events, corporate events, social media management, PR and creative; followed by excellent delivery of hybrid events, 360 experiential campaigns and full turnkey project management duties.

You will be responsible for managing your own team, and all associated projects, and growing those client relationships. You will have your own annual targets in line with the overall business targets. You will also support the management team in the development of the Neon Agency brand through various social media, PR, brand and marketing activities. As the agency team grows, you will have the opportunity to build your own team with Account Managers, Event Producers, and Executives reporting directly to yourself. This specific role currently has one AM and one AE as direct reports, but this will likely increase as the agency grows over the coming year(s).

Working hours are flexi-time and we are happy to move forward with remote working, as required, but based on a skeleton structure of 9 am - 5.30 pm, 5 days a week. There will be hours over and above the skeleton structure, but these are considered as part of the deal and no “overtime” is payable. These include proposed networking events, working to prepare proposals/tenders/meeting clients and client management where required. However, we do operate a fair “time off” system for unsociable hours worked.

A strong team attitude is expected, and you will be able to manage executives to support you in your role. All business activities and information are to remain strictly confidential, as per Neon Agency NDA.

All proposals, ideas, and content howsoever created remain the property of Neon Agency at all times. You will have monthly and quarterly financial targets that will be reviewed as we progress. You will also have half-year and annual reviews to discuss goals, areas for improvement, and targets.

You will meet at least once a week/month to discuss progress and developments.

All agreements in relation to the ongoing financial arrangement between you and Neon Agency are to be put in writing, emailed, and responded to.

Key Responsibilities

- Owning your own financial targets within the business.
- Working with the Deputy MD/MD to grow the key accounts within your remit.
- Taking the lead on pitches, proposals, and accurate costing of same – for both existing and new business clients.
- Developing project plans, critical paths, creative deliverables, and associated project files – working with your team.
- Managing and owning the ideation, concept development, and creative briefing process on specific projects and jobs.
- Working with the Production and Creative teams on the development, management, and execution of key projects and events to the highest standards possible.
- Management of various client social media accounts and activations – working with the wider team.
- Supporting the MD & Deputy MD on ongoing management of the Neon brand across social media, online blogs, emails, etc.
- From time to time, as required, support or direct other AMs with the management of events & campaign activities.
- Keeping up and improving the appearance of the business in a manner that is satisfactory and in line with the brand.
- Growth of revenue within the business – existing and new clients – in line with your client portfolio & annual targets.
- Maintaining the image and reputation of Neon Agency Ltd in cooperation with your colleagues.
- Striving to ensure we are resourced enough to provide full key account management and excellent client service.
- Exploration of new revenue streams with the Management Team.
- The correct and accurate costing of any project that you are responsible for.
- Keeping a very tight control over expenses directly related to your operation and ensuring that your cost of sales per project is accurate.

Ideal Candidate

- Minimum of 8 years of experience as an account director or in a similar role.
- Proven track record of successfully managing and executing events from concept to completion.
- Strong organizational and project management skills, with the ability to multitask and meet tight deadlines.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with clients, team members, and local vendors.
- Creative mindset with a keen understanding of various cultural landscapes and a passion for delivering exceptional experiences.
- Proficiency in event management software and Microsoft Office suite.
- Essential: Full clean driving license.

In addition to 21 days of annual leave, you will get your birthday off.

7-9 Sandford Road Ranelagh, Dublin 6D06 E2H7, Ireland

Phone: +353 (0) 1 687 7136
Email: info@neonagency.ie

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