Digital Safety Specialist New

3 days ago

Dublin, Ireland CPL Full time

Digital Safety Specialist

Are you fluent in Albanian, Arabic Iraqi, Arabic Maghreb, Bulgarian, Croatian, Dutch, French, German, Hebrew, Hungarian, Indonesian, Kosovan, Montenegrin, Norwegian, Serbian, or Slovenian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.

As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content. You’ll investigate reported issues, enforce community standards, and provide insights to improve user experiences.

Key Responsibilities

- Investigate and resolve reported issues, including account support requests and potentially abusive content.

- Enforce the client’s Terms of Use by monitoring and addressing reports of abuse.

- Stay up-to-date on the client’s products and community standards.

- Leverage market-specific knowledge to propose scalable solutions for community support.

- Analyse data to identify trends and improve user experiences.

- Escalate issues outside company policy to global teams when necessary.

- Identify inefficiencies in workflows and recommend improvements.

Skills & Competencies

- Strong resilience to work in a fast-paced environment.

- Excellent interpersonal, verbal, and written communication skills, with a high degree of empathy.

- Adaptability and a positive approach to challenges.

- Decision-making, problem-solving, and teamwork abilities.

- Effective time management and prioritization skills.

- Consistent performance in meeting Key Performance Indicators (KPIs).

Language Requirements

- Fluency in one of the following languages: Albanian, Arabic Iraqi, Arabic Maghreb, Bulgarian, Croatian, Dutch, French, German, Hebrew, Hungarian, Indonesian, Kosovan, Montenegrin, Norwegian, Serbian, or Slovenian (oral and written).

- Advanced English proficiency (minimum B2 level).

Contract Details

Type: Full-time, permanent

Location: Dublin 18, Sandyford (on-site only; remote work is not available)

Working Hours: Choose between:

- Day Shift: 9:00 AM – 5:30 PM

- Evening Shift: 6:00 PM – 2:00 AM

Monday to Friday (occasional weekends/bank holidays)

Compensation & Benefits

- Base salary: €31,063/year

- Evening shift uplift: +25% for late hours

- €12/day travel allowance (before tax) for evening shifts

- Quarterly performance-based bonus (10%)

- Private healthcare and pension contributions

- 25 days of annual leave

- Extensive training programs and access to wellness initiatives

- Tax Saver and Bike-to-Work schemes

Why Join Us?

- Work in a multicultural and diverse team environment.

- Opportunities for career progression into roles like Quality Auditor, Trainer, or Team Lead.

- Fixed working schedules with no rotations.

- Comprehensive training provided—no prior experience required.

Important Notes

This role involves exposure to sensitive content. Candidates must be comfortable handling such material. Eligibility to work full-time in Ireland is required (EU passport or valid work authorization such as Stamp 4/1G with at least 12 months validity).

If you’re ready to make a meaningful impact while growing your career in a dynamic environment, apply now

#LI-OT1

  • Urgent! Digital Safety Specialist New

    3 weeks ago

    Dublin, Ireland CPL Full time

    Digital Safety Specialist Are you fluent in Albanian, Afrikaans, Arabic Iraqi, Arabic Maghreb, Bulgarian, Dutch, German, Hebrew, Hungarian, Indonesian, Norwegian, or Slovenian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community. As a Digital Safety Specialist, you will play a critical role in ensuring...

  • Urgent! Digital Safety Specialist New

    1 week ago

    Dublin, Ireland CPL Full time

    Digital Safety Specialist Are you fluent in Albanian, Arabic Iraqi, Arabic Maghreb, Bulgarian, Dutch, French, German, Hebrew, Hungarian, Indonesian, Lithuanian, Norwegian, or Slovenian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community. As a Digital Safety Specialist, you will play a critical role in...

  • Immediate Start! Digital Safety Specialist New

    3 weeks ago

    Dublin, Ireland CPL Full time

    Digital Safety Specialist Are you fluent in Albanian, Afrikaans, Arabic Iraqi, Arabic Maghreb, Bulgarian, Dutch, German, Hebrew, Indonesian, or Slovenian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community. As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety...

  • Digital Safety Specialist

    2 weeks ago

    Dublin, Ireland Cpl Full time

    Digital Safety SpecialistAre you fluent in Albanian, German, Hebrew,Latvian, Romanian, Swahili, or Ukrainian? Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content. You’ll investigate reported...

  • Vacancy for Digital Archivist

    7 days ago

    Dublin, Ireland Digital Preservation Coalition Full time

    - Vacancy for Digital Archivist & Coordinator at the Digital Repository of Ireland Vacancy for Digital Archivist & Coordinator at the Digital Repository of Ireland Dublin Fixed Term This role will focus on the ‘Digital Preservation of Reproductive Health Resources: Archiving the 8th’ project. The aim of this post is to assist key stakeholders with...

  • QC Laboratory Digital Systems Specialist New

    3 days ago

    Dublin, Ireland CPL Full time

    QC Laboratory Digital Systems Specialist (11-month contract) ? Location: Pfizer Grange Castle | On Premises Job Purpose We are looking for a QC Laboratory Digital Systems Specialist to support the modernization and robustness of laboratory systems at Grange Castle. This role will work closely with site stakeholders, vendors, and Digital partners to ensure...

  • Environmental Health

    5 days ago

    Dublin, Ireland Pfizer Pharmaceutical Full time

    Company description: EHS Specialist Use Your Power for Purpose At Pfizer, we are committed to upholding the highest standards of safety for both our patients and colleagues. As a vital member of the Environmental Health and Safety team, your role is crucial in maintaining these standards and ensuring the organization is prepared for necessary compliance...

  • 3 Days Left! Business Development Specialist

    7 days ago

    Dublin Pike, Ireland Holland Safety Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Holland Safety Operations and Commercial Manager at Holland Group About Us Holland Group is a pioneering alliance of two specialised divisions, Holland Safety, committed to workplace safety and compliance, and Holland Digital, focused on advancing digital...

  • Digital Content Specialist

    1 day ago

    Dublin, Ireland Lamwork Full time

    Updated: Mai 25, 2025 - The Digital Content Specialist coordinates and schedules social media posts according to a weekly calendar, moderating inquiries, and identifying emerging issues for proactive messaging. This role includes leading digital campaigns, optimizing channels, and ensuring website content is current by collaborating with content owners to...

  • Join our Sofia Team: Irish Digital Trust

    4 weeks ago

    Dublin, Ireland Cross Border Talents Full time

    Location: Sofia, Bulgaria Language Requirements: Fluent Irish and B2+ English Contract Type: Full-time Relocation Support: Available Are you ready to take the next step in your career with a role that combines purpose, challenge, and growth? Were hiring a Digital Trust & Safety Specialist to join a dynamic international team in Sofia. If you have a sharp eye...