Hotel General Manager

2 days ago


Limerick, Limerick, Ireland The Europe Hotel & Resort Full time

We are seeking a highly skilled professional to fill the role of Hotel General Manager at The Europe Hotel & Resort. As a member of our leadership team, you will play a pivotal part in maintaining exceptional service standards and driving business growth.

About the Opportunity:

You will oversee key departments, focusing on delivering high-quality guest experiences and driving revenue growth. This leadership position requires strong communication skills and the ability to motivate teams.

Key Responsibilities:

  1. Coordinate efforts across accommodation, food and beverage, reception, conference and banqueting, and spa teams
  2. Develop and implement strategies to improve operational efficiency and guest satisfaction
  3. Lead by example, fostering a culture of excellence in guest care and teamwork
  4. Conduct regular meetings with Heads of Departments to review performance and operational matters
  5. Monitor compliance with Standard Operating Procedures (SOPs) and health and safety regulations
  6. Respond promptly to guest feedback and operational challenges
  7. Drive revenue growth through up-selling and cost management opportunities
  8. Roster and actively participate in Duty Management shifts daily

What We Are Looking For:

  1. A proven track record of leadership in luxury hotel operations
  2. At least 4 years of experience in a senior management role within a high-volume setting
  3. Exceptional attention to detail and personal presentation
  4. Strong communication, decision-making, and problem-solving skills
  5. A natural ability to motivate and lead teams
  6. Flexibility to work varied hours, including evenings and weekends

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