Customer Experience Lead

Customer Experience LeadWe are seeking a skilled Customer Experience Lead to ensure seamless interactions with our clients.Your role will involve delivering exceptional customer service, resolving issues efficiently, and driving commercial opportunities. You will also lead by example, support daily operations, and mentor junior team members.Develop and...

Customer Experience LeadCitywest, DublinPermanent RoleWe're working on behalf of a leading pharmaceutical company to recruit an experienced Customer Experience (Omnichannel) Lead. This is a fantastic opportunity for a dynamic professional who thrives on driving customer engagement strategies across digital and in-person channels.Reporting directly to the...

We are seeking a talented Project Manager to lead our customer excellence projects. This role involves working closely with cross-functional teams to deliver initiatives that enhance the customer experience.Job Description:The Customer Excellence Project Manager will be responsible for managing multiple projects simultaneously, ensuring timely delivery and...

Quality Assurance Manager RoleAn exciting opportunity for a Quality Assurance Manager has arisen at our organization. As a member of our team, you will play a crucial role in creating and delivering exceptional customer experiences while driving employee growth and development.About the JobThe successful candidate will lead, mentor, and coach a team to...

Customer Journey ManagerWe are seeking a Customer Journey Manager to lead our store operations and team to success. As a key member of our store team, you will strive to improve the customer experience through creating an engaged and motivated team who deliver exceptional service.Your primary responsibilities will include:Consistently delivering great...

We are seeking a skilled Customer Manager to lead key accounts within the consumer category, driving growth through customer satisfaction and sales volume achievement. This role will be instrumental in developing and executing strategic plans to enhance customer experience, manage contracting and execution of budgeted volumes and margins, and identify new...

Customer Service Team LeadA key role in our customer service team is now available. As a Customer Service Team Lead, you will be responsible for leading a team of Customer Service Supporters and working alongside them to handle customer requests daily.The ideal candidate will have previous customer service call centre experience and leadership skills. They...

Customer Service Team Lead PositionWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team in Dublin, Ireland.Key Responsibilities:Lead and mentor a team of customer service representatives.Provide guidance, training, and ongoing support to team members.Set clear performance expectations and conduct regular performance...

Quality Assurance Manager At our organization, we're passionate about creating and delivering exceptional customer experiences. As a Quality Assurance Manager, you'll play a vital role in leading, mentoring, and coaching your team to achieve outstanding results. Key Responsibilities:- Coach associates to ensure they meet company and client goals,...

The Line Manager role offers an exciting opportunity to take on a leadership position and make a significant impact in our organization.As a key member of the management team, you will be responsible for leading a department and a team of people to deliver exceptional customer service and achieve business objectives.Key Responsibilities:Create an inspiring...