Coffee Industry Leader
4 days ago
We are seeking a passionate Coffee Industry Leader to join our team at Insomnia Coffee Company. As a key member of our cafe management team, you will be responsible for driving sales growth, developing a talented team of baristas, and delivering exceptional customer experiences.
We believe that our customers should receive the best cup of coffee every time they visit our stores. To achieve this, we need dedicated professionals like you who share our passion for quality, customer service, and teamwork. In return, we offer a dynamic work environment where you can develop your skills, build your career, and be part of a successful company.
Main Responsibilities:
- Develop and implement strategies to increase sales and revenue growth
- Mentor and coach a team of baristas to achieve excellent customer service and coffee-making skills
- Ensure high standards of store presentation, cleanliness, and maintenance
- Nurture strong relationships with customers, colleagues, and external partners
- Adapt to changing circumstances and priorities, working flexible shifts across a seven-day operation
Essential Skills and Qualifications:
- At least 1 year's experience in a similar role or environment
- Proven ability to lead and motivate teams
- Excellent communication, problem-solving, and interpersonal skills
- Flexibility to work varied shifts, including weekends and holidays
Benefits:
- Competitive hourly rate
- Flexible work patterns
- Free meal on shift
- Career development opportunities
- Employee Assistance Programme
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