Claims Specialist
1 week ago
**Job Overview**
FBD Holdings PLC seeks a skilled Claims Handler to efficiently and effectively handle claims, negotiate settlements, and ensure customer satisfaction.
The ideal candidate will possess excellent interpersonal and communication skills, as well as the ability to work proactively to meet personal and team objectives.
**Key Responsibilities:**
- Manage First Notification of Loss to determine correct handling area and liability in line with policy cover.
- Allocate Delegated Authority claims to panel loss adjusters and handle Property Damage and Public Liability claims from notification to closure.
- Provide excellent customer service and technical advice to customers, brokers, and solicitors.
- Establish and maintain adequate claims reserves and provide proactive support to ensure maximum detection of fraudulent or exaggerated claims.
**Requirements:**
- Qualified to Certified Insurance Practitioner (CIP) and Approved Product Advisor (APA Personal & Commercial Insurance)
- Effective handling of claims, including recovery claims, ensuring optimum settlement for company and customer
- Excellent interpersonal, numerical, and communication skills
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