
Backup Data Administrator
1 week ago
This role is critical to ensuring the integrity, availability, and recoverability of enterprise data across backup, restore, replication, and tape management processes. As a Junior IT System and Backup Administrator, you will be responsible for monitoring daily backup jobs and investigating any errors, warnings, or failures; resolving or escalating as appropriate.
Key Responsibilities- Monitor daily backup jobs and investigate any errors, warnings, or failures; resolve or escalate as appropriate.
- Perform scheduled and ad-hoc restores to validate backup integrity and support operational, disaster recovery, and cyber recovery needs.
- Maintain and execute infrastructure operations checklists, escalating anomalies as required.
- Ensure timely resolution of backup/restore related support tickets.
- Maintain Commvault Clients, Storage Resources, Storage Policies & Schedule Policies.
- Coordinate legacy tape restore requests with third-party vendors.
Develop and maintain procedural documentation and wiki articles for common data protection tasks (e.g., server onboarding, restore procedures, replication checks).
- Build and manage Commvault dashboards and reports, including:
- Executive summary status reports (daily, weekly, monthly)
- Capacity planning and health reports
- Custom reports for specific teams (e.g., database, data warehouse)
Coordinate regular patching and updates across:
- Commvault Software Maintenance Releases and Feature Releases
- Commvault Distributed Software
- Media agent OS/BIOS/firmware
- Tape library firmware
- Commvault server OS patching
Manage Commvault user accounts, including MFA configuration and access reviews.
- Ensure licensing capacity and data ageing policies are monitored and maintained.
Monitor and report on replication jobs (RecoverPoint, Commvault Dash copies, database DR copies).
- Perform VMware data protection tasks, including snapshots and VM restores.
Oversee tape library operations:
- Cleaning cycles, tape ordering, labelling, and scratch media replenishment
- Daily ejection of cyber-protect media
- Hardware installation and replacement coordination
- Liaise with third-party storage providers
- Maintain inventory and disposal logs
- Ensure compliance with secure storage requirements
Raise purchase requests for data protection-related items (e.g., tapes, support contracts, offsite storage).
- Support vendor coordination for hardware and service delivery.
Monitor the general health of IT infrastructure components, including physical hardware, virtual environments, disk libraries, and media agents.
- Track infrastructure metrics such as capacity, performance, and licensing.
- Complete daily, weekly, and monthly operational checklists to ensure system reliability.
- Escalate anomalies and issues identified during checklist execution.
- Support continuous improvement of monitoring and checklist processes.
The ideal candidate will have:
- Proven experience in data protection operations within IT/OT environments.
- Working knowledge of Commvault, RecoverPoint, and VMware backup technologies desirable.
- Familiarity with Windows and Linux OS, virtualization, and networking fundamentals (OSI model, TCP/IP, IPv4, LAN/WAN).
- Excellent documentation and reporting skills.
- Ability to manage multiple priorities in a fast-paced environment.
- High attention to detail and strong analytical skills.
- Effective communication and collaboration with technical and compliance stakeholders.
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