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Senior Business Development Manager
1 week ago
**Job Overview**
This role is part of the Arachas Corporate Brokers Ltd Taxiteam, which forms a crucial part of the wider Affinities Specialty Department.
The team operates in a fast-paced and high-energy environment, characterized by a fun and friendly atmosphere. They possess underwriting authority across several Arachas Commercial Insurance Schemes.
The Account Executive will share the management of an existing book of business, including advising clients, inviting and securing renewals, as well as processing midterm alterations.
Sales and Activity Management- Responsible for Client insurance requirements:
- Renewals: Ensuring renewals are invited in line with agreed protocols and procedures;
- Contributing to the achievement of the team's monthly retention targets;
- Binding Cover and issuing policy documentation;
- Invoicing and premium collection;
- Obtaining and offering quotations for midterm adjustments;
- Invoicing and premium collection;
- Assisting the Affinity Lines Sales Team by providing quotations in a timely manner and assisting with any queries in respect of premiums and covers;
- Keep client records complete, accurate and up to date.
Build effective working relationships with both new and existing customers by establishing trust, anticipating needs, sharing information and meeting commitments.
Deal with any issues that customers may have with their policies.
Assist Compliance in dealing with complaintsTake personal responsibility for delivering the highest level of accuracy and quality in your work.
Deal with requests and enquiries from customers, staff and management in a professional and timely manner and ensure that the complaint management standards and procedures are applied.
