Customer Service Representative

5 days ago


Kilkenny, Kilkenny, Ireland Ifac Full time

About Us

Ifac is Ireland's leading farming, food, and agri-business specialist professional service firm.

We provide advice and guidance to our members in the areas of Life Assurance, Pensions, Investments, and Savings.

Our team is dedicated to delivering exceptional customer service, and we are currently seeking a highly skilled Sales Support Administrator to join our talented team.


The Role

This full-time position involves working closely with our Financial Advisors to provide a high level of service to new and existing individual clients.

You will be responsible for sales support and paraplanning services, compliance procedures, developing and managing relationships with insurance providers, clients, and staff members.

Maintenance of accurate records and adherence to company policies, regulatory, professional, and legal requirements are essential.


The Ideal Candidate

To be successful in this role, you should have 1-2 years' administration experience ideally in the financial services industry.

A strong customer service focus, knowledge of Financial Planning CRM systems, and proficiency in Microsoft Office packages are also essential.

Candidates with good organisation and prioritisation skills, as well as an ability to work effectively in a busy office environment, will be highly regarded.


Rewards and Benefits

Our Sales Support Administrator will receive a market-leading salary, substantial employer pension contribution, and opportunities to grow and develop their career with one of Ireland's best employers.



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