Technical Service Representative

3 days ago


Dublin, Dublin City, Ireland Tetra Pak Full time

Tetra Pak is committed to making food safe and available, everywhere. We protect what's good – for food, people, and the planet.

About Us

We are a global company with a rich history of innovation and customer service excellence. Our goal is to empower our customers to reach their full potential, while ensuring the highest standards of quality, safety, and sustainability.

As a Technical Service Representative, you will play a critical role in achieving this goal by providing expert technical support and guidance to our customers.

Your key responsibilities will include:

  • Providing technical assistance and training to customers on Tetra Pak Processing Equipment;
  • Conducting site visits to investigate technical issues and provide recommendations for resolution;
  • Developing and implementing effective maintenance strategies to minimize downtime and optimize equipment performance;
  • Liaising with internal stakeholders to identify and resolve technical issues.

In addition to these responsibilities, you will also be expected to:

  • Stay up-to-date with industry trends and developments, and apply this knowledge to improve our products and services;
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
Requirements

To be successful in this role, you will need to have:

  • A technical educational background and relevant Tetra Pak technical experience for at least 3 years;
  • Work experience of mechanical maintenance tasks on processing or liquid food equipment;
  • Separator, Homogeniser and Valve and Pump knowledge;
  • Excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

We offer a competitive compensation package, including market-competitive salary, benefits, and opportunities for professional development and growth.



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