Patient Services Coordinator

5 days ago


Dublin, Dublin City, Ireland Spectrum Health Full time

Spectrum Health is a leading provider of primary care and allied healthcare services in Ireland.

Job Overview

This role involves providing exceptional support to patients accessing various healthcare services, including physiotherapy, podiatry, dietetics, and GP consultations.

The ideal candidate will possess strong communication and organisational skills, with the ability to work independently and as part of a team.

Key Responsibilities:

  • Handle complex patient queries via email or phone
  • Fulfil customer bookings, payments, rescheduling, and cancellations for both GP and Allied Health consultations
  • Support clinicians in the Sandyford office, greeting patients and visitors in a friendly and professional manner
  • Collect and verify patient demographic and insurance information during registration
  • Verify patient insurance coverage and assist with billing inquiries
  • Communicate with patients regarding appointment reminders, follow-up instructions, and treatment plans


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