Store Leadership Director
4 days ago
At Lululemon Athletica, we are passionate about creating a positive impact on people's lives through our innovative performance apparel.
As a Key Leader, you will play a vital role in leading by example and providing support to Educators, ensuring an outstanding guest experience in the store. You will be responsible for overseeing all operations of the retail floor, leveraging key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.
Key Responsibilities:
- Leadership and People Management: Provide direct feedback, coaching, mentoring, and career path guidance to team members, addressing performance concerns and recognizing their growth.
- Guest Experience: Lead salesfloor teams, planning coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. Ensure a great guest experience by assessing needs, providing technical product educations, and supporting transactions and omnichannel programs.
- Working with Others: Contribute to a respectful and inclusive team environment, welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
- Operations: Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. Open and close the store according to checklists, manage product presentation tasks, and ensure team uses in-store technology to support store operations.
Requirements:
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
- Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk).
- Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions.
We are committed to providing reasonable accommodation to applicants with disabilities. If you require assistance or have questions, please contact us at Contact Us.
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