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Patient Access Coordinator

3 weeks ago

Dublin, Dublin City, Ireland FHLB Des Moines Full time

Job Description

We are seeking an experienced Patient Services Administrator to join our team. The successful candidate will provide administrative support to the Patient Access Department, ensuring that all hospital patients receive the highest quality priority service.

Main Responsibilities

  • Registration and booking of patient appointments using our hospital IT systems.
  • Accurate completion of patient admission forms and processing of medical records.
  • Liaising with various clinics and departments, consultants, and general practitioners to ensure effective patient management.
  • Providing patients with essential information prior to their appointment, including preparation instructions and cost details.
  • Maintaining accurate records of patient interactions and updating relevant information on our systems.
  • Responding promptly to patient inquiries and referring complex issues to senior staff members.

Requirements

  • Minimum Leaving Cert level qualification or equivalent.
  • Proven experience in a similar administrative role, preferably within a healthcare setting.
  • Excellent organisational and time-management skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
  • Discretion and confidentiality in handling sensitive patient information.

About Us

Bon Secours Health System is a leading provider of healthcare services in Ireland, committed to delivering high-quality care to our patients. Our team of dedicated professionals strives to make a positive impact on the lives of those we serve. We offer a supportive working environment, opportunities for growth and development, and a comprehensive benefits package to our employees.