
Sales and Retail Team Member
1 week ago
This role is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service. As a Customer Service Associate, you will be responsible for ensuring that the shelves are always fully stocked, dealing with customer queries, and attending to their needs in a prompt and friendly way.
The ideal candidate will have excellent communication skills, a positive attitude, and be able to work well under pressure. They will also be responsible for maintaining a high level of customer satisfaction by resolving any issues that may arise during their shift.
As part of our team, you will receive comprehensive training and development opportunities to help you grow and progress in your career. You will also have access to a range of benefits, including paid annual leave, sick pay, and long service awards.
Key Responsibilities:
- Providing exceptional customer service and ensuring that customers are satisfied with their shopping experience
- Maintaining a high level of product knowledge and being able to advise customers on products
- Dealing with customer queries and complaints in a professional and courteous manner
- Working effectively as part of a team to achieve sales targets and improve store performance
Benefits:
- Competitive hourly rate
- 25 hours per week, with additional hours available
- 4 weeks paid annual leave plus bank holidays
- Sick pay, long service awards, maternity, paternity and adoption leave
- Comprehensive training and development opportunities
Requirements:
- Excellent communication and interpersonal skills
- A positive attitude and a willingness to learn and develop new skills
- Ability to work well under pressure and meet deadlines
- Previous retail or customer service experience preferred but not essential
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Competitive hourly rate and benefits package
- Opportunities for career progression and advancement
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