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Day Service Operations Specialist

2 weeks ago

Galway, Galway, Ireland beBeeService Full time €45,000 - €70,000
Job Title

The Day Service Manager will be responsible for the effective provision and operation of services to adults and children in specified day services.

Key Responsibilities
  • Guide and direct staff in the provision of designated programmes and services for people with an intellectual disability.
  • Maintain a person centred planning process, identifying service users' abilities, preferences, and needs, and developing a range of services required by them.
  • Establish and maintain relationships with individuals based on respect and equality, promoting their independence.

Implementing person centred planning in agreement with the service user

  • Ensure specified programmes meet accreditation requirements where required.
  • Ensure person centred plans contain realistic goals that can include opportunities for further education, training, personal development, community integration, and progression for the individual.
  • Ensure the active involvement of service users in personal, life skills, social, leisure, and community activities.
  • Ensure the availability of structured occupational activities for service users as part of a comprehensive individual programme.
  • Establish, develop, and maintain links with internal and external training providers that can benefit service users.
  • Establish, develop, and maintain effective links for service users that have the interest and capacity to progress to training and/or supported employment or open employment.
  • Co-ordinate annual reviews of service provision in line with changing requirements of new and existing service users.
  • Organise and attend meetings, Case Reviews, Case Conferences, etc. in the relevant centres and in service user's homes as required.
  • Evaluating programmes, as appropriate.
  • Ensure that the interests of all service users are represented by staff, service users themselves or their advocates.
  • Liaise with multidisciplinary support service team members, other relevant Ability West staff, and staff within other organisations, with regard to service users as required.
  • Liaise with parents, carers, and other family members as necessary.
  • Ensure your line manager is fully briefed on relevant matters pertaining to service users and the centre.
  • Use of person first language in verbal and written communication.
  • Instruct and supervise staff where appropriate, in carrying out relevant programmes for service users.
  • Provide advice, support, and training for team members.
  • Maintain all equipment in good working order, including relevant records, logs, etc.
  • Provide training to staff and service users in the use of equipment as necessary.
  • Supervise, develop, motivate, and support team members in their work, monitor, and evaluate their performance, ensuring high standards of service are provided for our service users.
  • Provide individual support for team members by implementing regular 1:1 meetings, Staff Support and Development, and review/assess training requirements as part of this process.
  • Fostering integration into the local community in line with Ability West's policy and philosophy.
  • Fostering parental involvement and encouraging parental visits to the centre.
  • Provide statistical information for financial and administrative purposes, as necessary, utilising all available information and technical systems.
  • Oversee the development, implementation, monitoring, and evaluation of programmes for all service users.Essential Criteria
    • A minimum of 3 years in a management or supervisory role in the area of health or social care.
    • A proven track record of managing a Complex Needs Service catering for Service Users with behaviour that challenge, autism, and complex needs, etc.
    • Experience in the area of autism is essential, with experience or working with individuals with sensory processing difficulties advantageous or sensory integrations programmes and their development.
    • An appropriate qualification in health or social care management at an appropriate level.
    • A proven track record of managing a day service which meet quality, regulatory, legislative requirements.
    • Knowledge of New Directions Interim Standards.
    • A proven track record of budget management.
    • Experience of report writing, personal support plans, people, and roster management.
    • Full current driving license with access to your own vehicle (mileage will be paid at the appropriate rate).
    • Excellent working knowledge of legislative/regulatory requirements and responsibilities.