IT Service Desk Manager

We are seeking a highly experienced Service Desk Manager to lead our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Key Responsibilities:**Lead and support a team of Tier 1 agents, offering training and performance feedback.Ensure efficient service desk operation and meet service level agreements...

Lead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...

Mater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team. We are seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals, staff, and patients. This role...

Mater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team.We are seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals, staff, and patients.This role...

SOLAS IT RECRUITMENT is seeking a highly skilled Help Desk Supervisor to manage our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Job Description:**The successful candidate will lead a team of technical support agents, ensuring smooth operations and prompt issue resolution. You will provide technical...

About ESWOur mission is to deliver seamless ecommerce experiences for consumers worldwide. As a key player in the integration solutions market, we facilitate global checkout experiences that include local duties, taxes, fulfillment, delivery management, and international returns and payment processing capabilities.We are guided by our values: Own It,...

Job DescriptionTN Ireland's ICT Service Desk is looking for a highly experienced IT Service Desk Head to lead the delivery of IT services and daily operations. The successful candidate will have a strong background in IT service management and experience in managing teams.The role will involve developing and implementing service delivery standards and...

Get AI-powered advice on this job and more exclusive features.Our leading client is seeking a Service Desk Manager to join their team on a permanent basis. The Manager is responsible for overseeing the delivery and optimization of end-user IT services, including device management, software support, and user experience enhancements. This role operates within...

Get AI-powered advice on this job and more exclusive features.Our leading client is seeking a Service Desk Manager to join their team on a permanent basis. The Manager is responsible for overseeing the delivery and optimization of end-user IT services, including device management, software support, and user experience enhancements. This role operates within...

Service Desk Engineer Job Description:Codec Azure is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing high-quality IT support services to our clients. This is an exciting opportunity to work with our team to deliver exceptional service and ensure that all incoming incidents are...

Service Desk Operations and Platform ManagementThe successful candidate will oversee and handle service desk incidents and requests using ServiceNow.Monitor and ensure compliance with Service Level Agreements (SLAs), escalating issues when necessary.Develop and refine processes to enhance service desk efficiency and user satisfaction.This role requires...

Vantage Resources is seeking a Service Desk Manager to join our team on a hybrid working opportunity. As a key member of our IT service management team, you will be responsible for managing service desk call flows, incident handling, and escalations to minimize downtime.Key Responsibilities:Manage service desk call flows to ensure timely issue...

Service Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs.In this role, the Service...

Service Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs.In this role, the Service...

We require an exceptional Service Desk Operations Leader to join our team at Tn Ireland. The successful candidate will be responsible for overseeing the delivery of IT services, developing service delivery standards and processes, and monitoring the performance of IT services.They will work closely with customers to understand their needs, oversee incident...

This role presents an exciting opportunity for a results-oriented HR professional to make a lasting impact in a forward-thinking organisation.Job DescriptionThe People Operations Manager will lead the HR service desk team, drive efficiency in HR processes, and deliver a high standard of support across all employee touchpoints.Key responsibilities include...

Service Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs. In this role, the Service...

Service Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs. In this role, the Service...

The OpportunityWe are seeking a highly capable and organized Service Desk Team Lead to coordinate the daily operations of our service desk team. This pivotal role involves leading all aspects of service desk delivery, including incident and request management within ServiceNow, ensuring compliance with SLAs, and supporting seamless onboarding and offboarding...

The OpportunityWe are seeking a highly capable and organized Service Desk Team Lead to coordinate the daily operations of our service desk team. This pivotal role involves leading all aspects of service desk delivery, including incident and request management within ServiceNow, ensuring compliance with SLAs, and supporting seamless onboarding and offboarding...