Schedule Service Coordinator

4 days ago

Limerick, Limerick, Ireland beBeeScheduling Full time €45,000 - €60,000

Job Title: Enterprise Scheduling Coordinator

About the Role:

We are seeking an experienced and skilled coordinator to join our team in a key role that is responsible for coordinating and scheduling services to ensure seamless delivery of customer satisfaction. The successful candidate will have strong planning and organizational skills, with the ability to manage multiple tasks and prioritize effectively.

Main Responsibilities:

  • Coordinate service visits and manage associated standards and IT requests
  • Manage vendor hosting, permits, and support for service engineers during visits
  • Act as the primary point of contact for customers for any scheduling or operational queries
  • Perform daily administrative duties such as quotation requests, raising purchase orders, and reconciling costs
  • Track out-of-scope costs and report regularly to account managers
  • Attend operational calls, customer meetings, and manage high volumes of emails
  • Ensure accurate inventory levels and manage new instrument additions, removals, and changes
  • Monitor performance metrics to ensure maintenance and repair requests are completed within agreed timelines
  • Work with scheduling applications such as SAP CRM System and Smartsheet

Required Skills and Qualifications:

  • Third-level qualification, science qualification advantageous
  • Strong communication and interpersonal skills
  • Ability to work independently with limited managerial input
  • Proven fluency in English (verbal & written)
  • Willingness to participate in ongoing training and development

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