Scheduling Service Coordinator

2 weeks ago

Limerick, Limerick, Ireland beBeeEnterprise Full time €35,000 - €55,000
Job Title

Enterprise Scheduling Coordinator

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Job Overview

This role involves coordination and management of scheduling services, maintenance activities, and vendor relationships to ensure timely delivery of services at a pharmaceutical site.

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Key Responsibilities
  • Schedule service visits in line with the site schedule, manage associated standards, parts, and IT requests.
  • Act as the dedicated point of contact for on-site services, manage permits and support service engineers during visits.
  • Be the first point of contact for scheduling or operational queries.
  • Raise purchase orders, process quotations, reconcile costs, track out-of-scope costs, and report to the account manager.
  • Attend operational calls and customer meetings; manage a high volume of emails.
  • Maintain accurate inventories and manage additions, removals, and changes to instruments.
  • Monitor performance metrics to ensure maintenance and repair requests are completed within agreed timelines with minimal disruption.
  • Use scheduling applications such as SAP CRM System and Smartsheet.
  • Assist with vendor inductions and ensure risk assessments and documentation are prepared in advance of services.
  • Minimize instrument downtime by managing repair requests and proactive schedule adherence.
  • Manage shipment and tracking of off-site instruments; data management of inventory, service metrics, and costs.
  • Collate vendor service reports and upload to customer CMMS; close associated work orders.
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Required Skills and Qualifications
  • Third-level qualification advantageous.
  • Strong teamwork, ownership, and positive attitude.
  • Ability to adapt to shifting priorities; problem-solving and multi-tasking abilities.
  • Excellent planning, organisational, and time management skills.
  • Strong communication skills; effective collaboration with team members, customers, and stakeholders.
  • Ability to work independently with limited supervision.
  • Experience with planning/administrative tools (SAP, Smartsheet) preferred.
  • Fluency in English (verbal and written); willingness to participate in ongoing training.
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Benefits and Working Conditions

Eligible candidates must be currently residing in Ireland and eligible to work full-time in Ireland. The job is based in Adare, Co. Limerick and surrounding areas with flexible working hours.

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Job Details
  • Seniority level: Entry level.
  • Employment type: Full-time.
  • Job function: Administrative.
  • Industries: Administrative and Support Services.

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