IT Infrastructure Engineer
2 days ago
We are seeking an IT Infrastructure Engineer to join our technical support team. As a key member of our team, you will be responsible for designing, installing, configuring, and maintaining all types of servers, storage, and network hardware.
About the Role
This is an exciting opportunity for an experienced IT professional to join our team and contribute to the delivery of high-quality technical support services to our clients. The ideal candidate will have a strong background in IT infrastructure engineering, excellent problem-solving skills, and a proven track record of delivering high-quality results.
Main Responsibilities
The successful candidate will be responsible for:
- Designing, installing, configuring, and maintaining all types of servers, storage, and network hardware.
- Managing IaaS & cloud environments and deployments.
- Providing technical support and assistance to clients via multiple mediums.
- Collaborating with project teams to facilitate new systems and upgrades.
Key Skills and Qualifications
To be considered for this role, you will need to possess the following skills and qualifications:
- 3+ years technical experience gained in a support environment, ideally in an MSP or similar.
- Industry-recognized professional technical qualifications.
- Proven record of accomplishment in support methodologies, e.g., ITIL.
- Sound problem analysis skills and ability to manage and deliver under pressure.
- In-depth knowledge of Microsoft 365, Azure, Intune, and other Microsoft products.
Benefits and Working Arrangements
E-Frontiers offers a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of all employees.
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