AWS Technical Expert

6 days ago


Dublin, Dublin City, Ireland Amazon Full time

Company Overview:

Amazon is a leading provider of cloud computing services, empowering businesses to innovate and succeed. Our AWS platform offers a wide range of services, including compute, storage, database, analytics, machine learning, and more.

We are committed to delivering exceptional customer experiences and creating a supportive environment for our employees. Our company culture values diversity, inclusion, and innovation.

Job Description:

As a Cloud Support Engineer, you will be responsible for solving complex technical issues related to cloud technologies. You will work closely with internal teams to provide top-notch support services to our customers.

You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in worldwide markets.

Required Skills and Qualifications:

  • 1+ years of software development or 1+ years of technical support experience
  • Ability to communicate effectively in English and Spanish (written and spoken)
  • Experience troubleshooting and debugging technical systems

Preferred Qualifications:

  • Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or MacOS) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)
  • Understanding of security in Linux including filesystem permissions, managing users and groups
  • Understanding of applications such as Apache, NginX, MySQL, and installing software using different package managers
  • Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript


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