Reservations and Marketing Specialist

5 days ago


Dublin, Dublin City, Ireland Mamica Ltd. - The Firm Full time

Job Description

The successful candidate will be responsible for:

  • Driving Sales Growth: Identify leads, build relationships and close deals to drive sales growth.
  • Relationship Building: Develop and maintain relationships with new and existing clients to drive sales and close deals.
  • DMC Relationships: Maintain and create long-lasting relationships with DMCs.
  • Reservations Management: Manage day-to-day operations of the reservations office.
  • Customer Service: Ensure all telephone / email traffic is monitored and reservations are appropriately recorded and responded to.
  • Social Media Management: Manage and execute social media campaigns across all platforms.
  • Content Creation: Create content that supports lead generation, brand awareness and customer engagement.
  • Performance Analysis: Analysis of performance metrics, taking appropriate actions to optimize campaigns and increase sales effectiveness.
  • CRM Management: Maintain an organised CRM system, tracking leads, monitoring customer inquiries and providing after-sales support.
  • Reporting: Provide regular reporting to management on customer journey, feedback, market conditions and competition.
  • Event Planning: Organisation and planning of corporate events and group reservations.
  • Weddings and Events Administration: Handle all administration for weddings and events.
  • Event Function Sheets: Create event function sheets and liaise with property GMs and Head Chefs.
  • Liaison: Liaise with Accounts department.
  • Site Inspections and Client Meetings: Hold site inspections and client meetings.
  • Events Knowledge: Maintain up-to-date knowledge of Dublin events scene.


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