Front Door Ambassador

We are seeking a skilled and courteous Gate Attendant to join our team at Ashford Castle. This is an excellent opportunity for someone who enjoys working with the public and providing exceptional customer service.

• To ensure that all arrivals and departures to the estate are handled in a friendly and efficient manner, in line with hotel standards.
• To promote positive guest relations on the entrance and exits to the estate at all times.
• To support the reception and porterage team as required.
• To provide guests with the highest levels of guest care and personal attention, anticipating their needs and exceeding expectations where possible.

• A friendly and outgoing personality.
• A full, clean Irish driving licence.
• An enthusiastic and flexible approach (may need to work 5 days over 7 day period, inclusive of some weekends and bank holidays).
• Strong communication skills and attention to detail.
• Previous experience working in hospitality is desired but not essential.
• The ability to handle busy situations and manage your workload effectively.

• Professional, award-winning training and development opportunities.
• Discounted accommodation rates with Red Carnation Hotel Collection.
• Annual Staff Appreciation Party and other Employee Recognition Events.
• Discounted rates with many local businesses and third-party service providers.
• Heavily subsidised accommodation (subject to availability).
• Free meals on duty.
• Complimentary dry cleaning of business attire.
• Recommend friend and family bonus scheme.
• Two paid volunteering days each year.
• Holiday allowance increasing with length of service up to 25 days.
• Hotel-based recognition incentives.
• Free access to Employee Assistance Programme.

We are an equal opportunities employer and require the successful candidate to be legally eligible to work in Ireland.