Retail Store Operations Manager
5 days ago
Sector: Home | Discount
Location: Meath, Ireland
Type: Permanent, Full-Time
Salary: €34-36,000
About the Job:We are seeking a dedicated and experienced Assistant Manager to join our team in Kells, Meath. The ideal candidate will possess strong leadership skills, exceptional organizational capabilities, and a commitment to excellence in customer service.
This role is critical in supporting the General Manager in the daily operations and ensuring a high standard of service and operational efficiency.
Main Responsibilities:- Operational Management:
- Assist in the day-to-day management of the store.
- Ensure smooth and efficient operations, maintaining high standards of service.
- Oversee inventory management, including ordering, stocking, and stocktaking.
- Team Leadership:
- Support the recruitment, training, and development of staff.
- Lead, motivate, and manage a team to deliver excellent customer service.
- Schedule staff shifts and manage timekeeping.
- Customer Service:
- Handle customer inquiries, complaints, and feedback professionally.
- Ensure the team provides outstanding customer service at all times.
- Implement and maintain customer service standards.
- Sales and Marketing:
- Assist in developing and implementing sales strategies to meet targets.
- Support marketing initiatives and promotional activities.
- Monitor sales performance and provide reports to the General Manager.
- Financial Management:
- Assist in budget preparation and financial planning.
- Monitor and control expenses within the budget.
- Ensure accurate cash handling and banking procedures.
- Health and Safety:
- Ensure compliance with health and safety regulations.
- Conduct regular safety audits and risk assessments.
- Promote a safe working environment for staff and customers.
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