Store Operations Manager
3 days ago
Main Purpose:
- Oversee the smooth running of C & C Retail stores to ensure efficient and effective operations.
Actively live the brand-values and engage employees in delivering excellent customer service and fresh food offering at all times. Deliver key store targets through effective management of people and operations, setting and monitoring sales targets with the team on gross profit margin, net margin, waste, and other KPIs as agreed with Store Owners.
Main Duties include overseeing the implementation of planograms, ensuring merchandising and presentation of entire store is of the highest standard, developing and promoting good communication between employees and management, dealing with customer queries efficiently and professionally, and engaging with new initiatives and embracing new ways of working.
To be successful in this role, you will have/be:
- A minimum of 3 years' experience in a relevant retail management position.
- A strong understanding of how to achieve KPIs and targets.
- Excellent knowledge and experience of reading and actioning reports.
- Good knowledge of Microsoft Office (Excel, Word).
- Strong leadership skills, with the ability to manage employee rostering, annual leave, and maintain accurate and secure records.
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