Motor Fleet Insurance Coordinator

3 days ago

Athlone, County Westmeath, Ireland beBeeRiskManagement Full time €45,000 - €55,000
Job Description

The Motor Insurance Administrator plays a pivotal role in overseeing the entire scope of DPD Ireland's motor fleet insurance programme. This encompasses ensuring accurate vehicle recording, preparing detailed reports for insurance-related costs and compliance, coordinating with internal depots and external insurance partners, and monitoring driver behaviour via telematics systems throughout the network.

Key Responsibilities

Insurance Administration & Compliance

  • Ensure precise vehicle data on the insurance database is up-to-date and accurate.
  • Maintain clear records of fleet exposure across all depots.
  • Calculate and issue monthly insurance premium allocations to depots based on vehicle numbers.
  • Ensure depot teams comply with internal claims reporting procedures and timelines.

Claims & Incident Management

  • Act as a central escalation point for depots to assist with smooth and timely claim settlements.
  • Liaise with depots who have outstanding claim documentation and ensure timely submission.
  • Keep accurate records of all incidents and report against agreed KPIs.
  • Escalate any complex or delayed claims to ensure management awareness to allow them to liaise with insurance brokers to expedite resolutions.

Risk Management & Depot Engagement

  • Regularly communicate with depots on seasonal and topical risk matters (e.g. winter driving).
  • Share performance data with depots and provide targeted risk management advice from reports provided in the Telematics system.
  • Accompany/Support the fleet manager in preparing for depot visits to discuss local performance and highlight areas for improvement.

Stakeholder Management

  • Maintain regular and proactive contact with the company's insurance broker and other stakeholders.
  • Collaborate with Fleet, HR, Legal, and Compliance teams where required.
  • Attend internal meetings and provide reporting to senior leadership on claims trends, depot performance, and insurance KPIs.

Driver Behaviour & Telematics

  • Monitor and analyse driver behaviour data from the telematics system.
  • Address unsafe or high-risk driving behaviours by engaging directly with depot managers.
  • Support depots in making improvements and monitor follow-up actions.

This list is not exhaustive; you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Requirements

Experience Required

  • Previous experience using a telematics system is an advantage.

Experience Preferred

  • 3 years experience in a similar insurance, fleet risk, or transport compliance role.
Qualifications

Qualifications Required

  • Full clean driving licence required.

Qualifications Preferred

  • Insurance qualifications such as APA, CIP, MDI, CII or similar.
Skills

Skills Required

  • Strong organisational and analytical skills.
  • Building and maintaining strong relationships with a variety of stakeholders.
  • Excellent verbal & written communication.
  • Excellent attention to detail and record-keeping.
  • Good financial acumen and ability to work with cost allocations and reporting.
  • High level of initiative and ability to work independently.
  • Competence in Microsoft Office / Google Suite in particular Microsoft Excel.

Skills Preferred

  • Experience with telematics systems and insurance databases.

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