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Personal Lines Support Specialist
3 weeks ago
Seeking a skilled administrator to provide support to our team in Ireland. As a key member, you will be responsible for providing administrative assistance and contributing to the preparation, issuance, and processing of personal lines insurance policies.
Key Responsibilities:
- Providing general administrative support to the team
- Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals.
- Maintaining and updating client records in the Company's database, ensuring accuracy and confidentiality.
- Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing.
- Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies.
- Supporting the team in preparing reports, presentations, and documentation for client meetings.
- Monitoring and following up on outstanding client requirements and ensure timely completion of tasks.
- Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts.
- Ensuring compliance with industry regulations and legal requirements.
- Participating in team meetings and contribute to process improvement initiatives.