Personal Lines Support Specialist

7 days ago

Loch Garman, Loch Garman, Ireland beBeeAdministrative Full time €40,000 - €60,000

Gallagher is one of the largest insurance brokerages in the world. We are seeking a Personal Lines Administrator to join our team.

Job Description

This role involves providing administrative support to our Personal Lines team, assisting with policy preparation and issuance, maintaining client records, and responding to inquiries.

Key Responsibilities
  • Providing general administrative support to the PL team
  • Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals
  • Maintaining and updating client records in the Company's database, ensuring accuracy and confidentiality
  • Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing
  • Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies
  • Supporting the Personal Lines team in preparing reports, presentations, and documentation for client meetings
  • Monitoring and following up on outstanding client requirements and ensure timely completion of tasks
  • Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts
  • Ensuring compliance with company policies, industry regulations, and legal requirements
  • Participating in team meetings and contribute to process improvement initiatives
Your Skills and Qualifications
  • Excellent communication and organisation skills with a proven track record in a busy office administration role
  • Proficiency in using Microsoft Office Suite is essential
  • Experience using Applied would be a distinct advantage
  • Excellent time management and the ability to multi-task in a fast-paced, customer-focused environment
  • Self-motivated, enthusiastic, team-player with strong attention to detail

We offer a competitive salary, great teams, and exciting career opportunities, along with a range of benefits including minimum 23 days' annual leave, defined contribution pension scheme, life insurance, and income protection.

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