Personal Lines Administration Professional
2 days ago
The role of Personal Lines Administrator Support is a key position within our team, responsible for providing administrative support and ensuring the smooth operation of our personal lines business.
- Key Responsibilities:
- Assist in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals.
- Maintain and update client records in the company's database, ensuring accuracy and confidentiality.
- Respond to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing.
- Coordinate with providers to obtain quotes, process endorsements, and resolve any discrepancies.
- Support the Personal Lines team in preparing reports, presentations, and documentation for client meetings.
- Monitor and follow up on outstanding client requirements and ensure timely completion of tasks.
- Assist in the claims process by gathering necessary documentation and liaising with relevant contacts.
To be successful in this role, you will need excellent communication and organisation skills, with a proven track record in a busy office administration role. Proficiency in using Microsoft Office Suite is essential.
- Essential Skills:
- Excellent time management and the ability to multi-task in a fast-paced, customer-focused environment.
- Self-motivated, enthusiastic, team-player with strong attention to detail.
We offer a wide range of benefits, including a competitive salary, great teams, and exciting career opportunities. Below are the minimum core benefits you'll get:
- Minimum of 23 days' annual leave (FTE, pro-rated for part-time colleagues), plus an additional 3 days' leave for Volunteering.
- A defined contribution pension scheme, which we will also contribute to.
- Life Insurance – we will pay 4x your basic annual salary.
- Income Protection – we will cover up to 75% of your annual income.
- Family Friendly Policies.
You can submit your application online, by email or by post. Please choose from your options below.
We are an equal opportunity employer, embracing equality and diversity as part of our normal way of doing things. All applications received will be considered in strict confidence.
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