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Community and Tenant Liaison Officer

3 weeks ago

Dublin, Dublin City, Ireland beBeeCommunity Full time €39,017 - €50,093
Job Title: Community Engagement Specialist

Respond is one of Ireland's leading housing associations, dedicated to providing high-quality social housing and homeless services. Our vision is to create vibrant and caring communities for all individuals and families.

The successful candidate will be part of a growing team that aims to address the housing crisis in Ireland. This role requires someone with excellent relationship management skills, a passion for community development, and a commitment to equal employment opportunities.

Key Responsibilities:
  • Develop and maintain strong relationships with tenants and local communities to identify and address their needs.
  • Foster positive relationships and support initiatives that promote community cohesion and engagement.
  • Work collaboratively with internal and external stakeholders to advance the organisation's aims and goals.
Required Skills and Qualifications:
  • A third-level qualification in community development, youth work, or a related discipline.
  • Demonstrable experience in customer service, relationship management, and dispute resolution.
  • Hands-on experience in community support delivery, community change, ASB intervention, and/or tenancy support.
Benefits:
  • Competitive salary range €39,017 - €50,493 gross per annum.
  • Permanent full-time contract with 39 hours per week (Monday-Friday).
General Duties:
  • Provide a consistently outstanding service that makes a real difference in tenants' lives.
  • Maintain accurate and up-to-date tenant records in compliance with GDPR requirements.
  • Ensure a safe environment by implementing all health and safety requirements.