Helpdesk Support Specialist

6 days ago


Dublin, Dublin City, Ireland Sodexo Full time
About the Job

The Helpdesk Operative will work closely with various teams to deliver high-quality services and meet client expectations.

Responsibilities
  1. Client Support: Providing exceptional support to clients and ensuring their needs are met.
  2. Issue Resolution: Resolving issues efficiently and effectively through effective communication and problem-solving skills.
  3. Data Management: Maintaining accurate and up-to-date records of client interactions and issue resolutions.
  4. Team Collaboration: Collaborating with colleagues to achieve common goals and objectives.
Requirements
  • Excellent Communication: Strong communication skills are essential for building strong relationships with clients and colleagues.
  • Problem-Solving Skills: Ability to think critically and resolve complex problems.
  • Time Management: Effective time management skills to prioritize tasks and meet deadlines.


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