Key Lead at Abercrombie

6 days ago


Dublin, Dublin City, Ireland Abercrombie Full time

About the Role

The Key Lead is a crucial member of our store leadership team, responsible for ensuring all customers receive an exceptional in-store experience. As a key point of contact on the floor, you will provide guidance and coaching to Brand Reps and Stock Associates, driving store performance through customer satisfaction and team achievement of daily sales.

Responsibilities

  • Act as a Floor Supervisor, providing expert product knowledge and brand awareness to customers.
  • Proactively think ahead to drive sales growth and improve customer experience.
  • Maintain attention to detail in visual displays and asset protection.
  • Develop strong relationships with colleagues and ensure seamless communication.
  • Prioritize tasks effectively to meet business objectives.

Requirements

  • Education: High School Diploma or equivalent preferred.
  • Retail Experience: At least 1 year of retail experience.
  • No supervisory/management experience required.
  • Fashion trend knowledge and outgoing personality essential.

What We Offer

  • Quarterly Sales Incentive Bonus.
  • MERchandise Discount.
  • Flexible Schedule.
  • Opportunities for Career Advancement.
  • A global team of people who celebrate individuality.


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