
Motor Team Broker Support Role
2 days ago
Description:
We are seeking a talented and skilled professional to join our Motor Team as a Support Broker Advisor. Based in Cavan with a hybrid working structure, this is an excellent opportunity to be part of a collaborative and experienced team that supports the day-to-day engagement between underwriting, claims, accounts, and broker partners.
The ideal candidate will have a background in insurance administration, underwriting support, or broker-facing customer service, looking for a long-term opportunity with strong development potential.
Key Responsibilities:
- Review broker referrals to determine if risks are acceptable within authority limits
- Respond to queries from broker panel efficiently and professionally
- Liaise with internal departments including underwriting, accounts, audit, and claims
- Support account reconciliation and ensure broker accounts are up to date
- Assist the Audit Team with the review of broker-placed risks
- Ensure compliance with trading and regulatory standards, including CPD
- Support complaint handling in line with internal procedures
- Maintain a high standard of professionalism in all broker interactions
Requirements:
- Experience in an insurance, underwriting, or broker support role desirable
- Strong organisational and communication skills
- Customer-focused with a proactive and professional approach
- High attention to detail and ability to manage tasks efficiently
- Keen to develop knowledge and meet CPD requirements
- Adaptable team player with a positive attitude
Benefits:
- Negotiable salary depending on experience
- Hybrid working model – 2 days in-office (Cavan), 3 days remote
- Additional leave based on service
- Company pension scheme
- Private medical allowance
- Life assurance
- Employee Assistance Programme (EAP)
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